Dispatch Supervisor

5 months ago


Durban, South Africa Futurelink Global Recruitment Full time

**Introduction**

Our client, based in Durban, is looking for a Dispatch Supervisor to join their team.

**Duties & Responsibilities**
- Responsible for supervising of staff and controlling of outbound activities.
- Supervising staff, including mentoring & guiding staff to achieve relevant departmental KPI’s. Set targets and optimise productivity.
- Daily & weekly planning of employee activities.
- Planning and dispatch of deliveries to inter-branch and local customers.
- Maintain accuracy of inventory by enforcing tight control of outbound activities.
- Ensure all documented information and records are maintained in line with company and legal requirements.
- Ensure the maintenance of 5S standards and housekeeping.
- Ensuring FIFO principle is always adhered too.
- Achieve and maintain OTIF targets.
- Achieving high levels of customer satisfaction through excellence in stock rotation, dispatching and ensuring quality of goods.
- Communicating and coordinating with other departments (e.g. Customer Services, Production, Quality etc).
- Knowledge of transportation and material booking and dispatch knowledge of export, packaging, pallet & packaging treatment.
- Maintain discipline of employees (time keeping etc).
- Control of third-party deliveries with designated service provider.
- Monitor and control handover of finished goods from production to receiving.
- Identify training needs and continuous work skills requirements.
- Continuous review of SOPs (Standard Operating Procedure), training manuals, Policy and Procedure Standards are up to date and functional.
- Evaluate, monitor and control picking slips, packing slips, delivery notes and waybills for logistics.
- Maintain product classification, monitor of goods return, slow moving and obsolete inventory, collections and general activities for dispatch area.
- Reporting via SAP of daily deliveries and stock movement.

**Desired Experience & Qualification**
- Tertiary qualification in Logistics, Warehouse Management or similar.
- Experience in a similar position.
- Experience working on SAP.
- Handling of chemical products knowledge and experience.
- Experience with ISO 9001.

**Interested?**

**Job Types**: Full-time, Permanent


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