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Manager: Management Support
3 weeks ago
**Minimum Job Requirements**:
- Bachelors Degree in Business Management or equivalent.
- Min 8 years experience within a Management Support environment.
- At least 2 to 5 years experience in staff management.
**The Job**:
- Contribute towards the strategic planning process and development as well as manage a strategically aligned operational plan for the Management Support division.
- Contribute to the development and refinement of relevant policies, processes and systems to ensure alignment of the Management Support Services function with departmental needs.
- Manage delivery of the teams output, including but not limited to the:
- provision of administrative support in respect of management information;
- internal audit, governance, risk and compliance management matters;
- contract management;
- records management;
- facilities management;
- information and communications technology (ICT) requirements;
- budget and financial administration;
- general administration.
- Manage relationships and lead engagements with internal and external stakeholders at various levels of seniority.
- Represent the department on various committees.
- Fulfil the line management function pertaining to the development and performance of the team.
- Clarify roles and responsibilities, optimising and managing resources in the team.
- Support health and safety within the department, including maintenance of the departments business continuity plan and emergency evacuation plans.
- Provide guidance and make changes to optimise the management of the department's facilities, venues, business continuity management programme, logistics, training administration, procurement, vendor management programme and financial management programme.
- Co-ordinate and facilitate the strategic scorecard management process to support effective monitoring, measurement and reporting on the strategy of the department.
- Support the Head of Department with administrative and operational requirements.
- Identify process inefficiencies, risks and internal control deficiencies and implement processes for the mitigation thereof.
**Competencies**:
- Financial management.
- Strategy management and innovation.
- Service and stakeholder focus.
- Project management.
- General management.
- Risk and compliance management.
- Relevant legislation.
- Leading change.
- Effective communication.
- Analysing and problem-solving.
- Managing complexity and ambiguity.
- Driving results.
- Decision-making.
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