1st Line Support

**Job Duties/Responsibilities will include**: Provide 1st and 2nd line Infrastructure and Desktop support Basic trouble shooting on user issues Train users on the usage of systems and IT Equipment Perform system and Infrastructure testing Assist in Project and IT administration Assist with server and network related activities Assist with procurement...

1st Line IT Support Engineer (JB4962)Remote for applicants living in South AfricaR15 - 20 000 per monthEmployment Type: PermanentWorking Hours: UK Business Hours (9:00 AM - 5:30 PM UK time)Are you a tech-savvy problem-solver with the skills to deliver exceptional IT support? Are you looking for a remote opportunity where you can grow your skills, gain...

**JOB TITLE - SERVICE DESK ANALYST (1st LINE SUPPORT)** In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **Key Performance Areas**: -...

The role will involve providing technical assistance and support relating to computer systems, hardware, or software, responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Duties will include but not be limited to: - Providing 1st line support - Desktop & peripheral support - User support...

In this role, you would be responsible for 1st line systems support to Head Office and users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. KEY PERFORMANCE AREAS WILL BE: - Providing first line systems support to head office and stores...

Job Overview: The 1st Line Risk Specialist will play a critical role in identifying, assessing, managing, and monitoring risks and controls within their assigned business area. This role will ensure alignment with the organisation’s risk framework and supports the proactive management of risks in line with the company’s strategic objectives and...

In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems support to head office...

One of or international cruise line clients are in need of an experienced 1st Line support IT Technician to join their JHB branch. You will be supporting the international call centre on night shift.Working hours are from 15:00 - 00:00.Qualifications and experience:MatricA+, N+Great track record as we will be conducting 2 reference checks upfront Key...

Centurion, Johannesburg - Information Technology **Junior 1** **st** **Line IT Support Technician (JB3237)** **Centurion, Johannesburg** R15 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology, computer science, or a related field (or equivalent experience). Proven experience in a...

**Job Duties/Responsibilities will include**: Install relevant software and configure access for people to do their jobs. Maintain and configure hardware to ensure minimum downtime. Make sure the group’s websites are up and running and updates are loaded when required. Safeguard connections through monitoring and maintenance of networks. Running the...

**_ Duties and Responsibilities:_** **The Support role**: - Diagnose and troubleshoot issues related to the software, hardware and network connectivity. - Provide step-by-step guidance to customers to resolve problems efficiently. - Escalate complex issues to appropriate teams for further investigation and resolution - Document all customer interactions and...

iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller.As a Technical Support Consultant, you will provide expert technical support to our customers through troubleshooting, resolving technical issues, and software support.The right candidate should have:A minimum A+/N+ IT qualificationExperience in Helpdesk/1st Line SupportWe...

**Job Responsibilities and Duties** - Provide first line support to business users - Integrate with the technical team & functional team for all matters related to CoJ Business - Client engagement to assist with day-to-day issues, documenting business requirements. - SAP Process assistance and user management. - Data Analysis - Troubleshoot any problems...

**Job Responsibilities and Duties** - Provide first line support to business users - Integrate with the technical team & functional team for all matters related to CoJ Business - Client engagement to assist with day-to-day issues, documenting business requirements. - SAP Process assistance and user management. - Data Analysis - Troubleshoot any problems...

Job DescriptionNambiti Technologies (Pty) Ltd seeks a highly skilled ICT Desktop Engineer to provide top-notch desktop support services. As an integral member of our team, you will be responsible for ensuring that IT services are accessible to both internal and external customers.Duties and ResponsibilitiesThe successful candidate will attend to IT incidents...

The purpose of the role is to manage the helpdesk support function as well as the 1st line helpdesk support team members with goal of ensuring customer satisfaction, doing so in line with entity and departmental objectives. The individual will be responsible for managing 1st line support resource availability on both the telephone and helpdesk system,...

iStore is the premier destination for all things Apple in Africa.As a Technical Support Consultant, you will be responsible for providing top-notch technical support to our customers, including troubleshooting, software support, and training.The successful candidate should possess:A combination of technical expertise and excellent communication...

Staff Connection is looking for a Second Line Support Technician for a company within the travel industry. - SA Citizen - BSc in Computer Science or similar discipline - Min 3yrs experience in SECOND LINE SUPPORT - MySQL expertise mandatory - Windows OS, Active Directory and remote desktop support For more information please contact: **Aida Ioannides

Job title : Intern for Applications SupportJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries QualificationsRelevant Diploma/ Degree in Information Technology or Computer Studies ExperienceNone Key Performance Areas Applications Support:Assist with 1st line support and 2nd line support...

Job title : Intern for Applications SupportJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended Links Jobs by Location Job by industries Qualifications Relevant Diploma/ Degree in Information Technology or Computer Studies Experience None Key Performance Areas Applications Support: Assist with 1st line support and 2nd line...