Order to Cash Specialist

23 hours ago


Johannesburg, South Africa insightsoftware Full time

Company Description

Insightsoftware is a growing, dynamic computer software company that helps financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team

**Job Description**:
The order to cash specialist, based in Johannesburg but WFH will oversee the processing of orders for license sales from generation of quote to order activation and license fulfillment for this fast-growing, fast paced financial reporting software company headquartered in Raleigh, North Carolina. You will play a critical role in achieving insightsoftware’s mission of delivering top notch product and service to our customers by overseeing day-to-day order to cash activities for all EMEA and APAC subsidiaries across various product lines.
- Generation of quote and opportunity for product sales & professional services
- Ensure correct customer approvals are in place for order processing
- Where orders are generated by direct sales, review order for accuracy before activation
- Activate orders
- License key generation and fulfilment sent to customer
- Invoice generation and submission to customer
- Dealing with general customer queries
- Customer account adjustments
- Monitoring of order, accounting and fulfillment case queues
- Order management follow up

**Qualifications**:

- Experienced in order management
- Software industry experience preferred
- Excellent written and verbal communication skills, and the ability to interact effectively with all levels both within and outside the company
- Basic accounting / debtor reconciliation skills a plus
- Experience with NetSuite & Salesforce a plus

**Personal attributes**:

- Self-starter and highly motivated
- Can handle work pressure
- Being able to roll with the punches, adapt to and embrace change
- Team player

Additional Information
- All your information will be kept confidential according to EEO guidelines.



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