
Services Specialist
4 weeks ago
**Job Description Summary**: The Customer and Order Fulfilment Specialist manages parts from Inquiry to Remittance. Operationally lead the collaboration of a focused team of Steam, Generator, Boiler parts experts to provide wing to wing parts service for the Region (sales/CSL). The ITR Manager is the primary point of contact for the Region in ITO (Inquiry to Order) regarding parts quote management from inquiry to order including order conversion and OTR (Order to Remittance) issues relating to total Order Processing including cash collection activities. Meet day-to-day short-term objectives and resolve issues through immediate action or short-term planning to deliver parts on-time and compliant with specifications.
**Key Accountabilities/ Execution**:
- Accountable for wing-to-wing order and quote cycle time. Full ownership of all Region related quote and order KPI (on-time delivery and cycle time) about parts
- Coordination with Global CoEs about quotes and orders. Order and quote prioritization to Global CoEs based on the inputs from Region
- Engage region about open quotes/orders
- Provide quote & order visibility to the region via using global Parts tracking tool
- Participate in Mission Based Cross functional teams with a clear Customer focus lead by Sales & CSL
- Leverage LTSA or initiate request to CoE and prepare full offer including T&C to customer; Create offer in PMx based on LTSA or inputs from CoE
- Making contacts with customer and give regular update about quote and part deliveries
- Fully support logistic and invoices process about comparing packing list vs custom invoice to understand gaps
- Drive localization with Sourcing
- Must strive to meet all Customer request dates, reduce processing cycles and keep backlog of orders and quotes to a minimum
- Strong ITR focus: Wing-to-wing Quotation (ITO) Tracking by working with Global COEs and Wing-to-wing Order Execution (OTR) from receiving PO to invoicing by working with Global COEs
- Risk mitigation between Global CoE and Region
- Initiate process improvement (quality-price-lead time)
**Qualifications/Requirements**:
- College or university degree in engineering or project management (or other relevant fields)
- Fluency in English
- Minimum 2-3 years experience in the energy industry or ITR process
- Demonstrated track record and able to initiate problem solving techniques
- Strong customer focus mind-set and project management skills
**Desired Characteristics**:
- Technical degree and familiarity with the Energy Industry
- Integrated Management Systems knowledge
- Prior experience in OTR or Parts business is preferred
- LEAN Principles experience is preferred
- Able to manage wing to wing projects in ITO and OTR
- Excellent communication skills to communicate with regional executives
- Self-motivated, and ability to handle multiple priorities
- Ability to perform in a matrix organization
- Understanding business and logistic processes and priorities
About Steam Power:
At GE Steam Power, our systems help electrify the world and we are committed to building a more sustainable world for everyone. We aspire to be an inclusive employer, focused on creating a work environment where diversity is encouraged. Join us to see what we can achieve together
**Additional Information**:
**Relocation Assistance Provided**:No
-
Senior Product Specialist
4 weeks ago
Johannesburg, South Africa F & G Sourcing Specialist Full timeOur financial services client is seeking a skilled **Senior Product Specialist** to join their team in Johannesburg. **Main Purpose of Role**: To enable the business growth strategy by ensuring that the Payroll and related products remains relevant, competitive and of high quality. This position works closely with business units to gain in-depth...
-
Mineral Extraction Specialist
5 days ago
Johannesburg, Gauteng, South Africa Aim Personnel Services Full timeAim Personnel Services is seeking a skilled Mineral Extraction Specialist to join our team in Zambia.About the Role:As a Mineral Extraction Specialist, you will be responsible for overseeing the extraction process of minerals in a safe and efficient manner.Key Responsibilities:Conduct geological surveys to identify mineral depositsDevelop extraction plans to...
-
Vendor Payment Specialist
3 days ago
Johannesburg, Gauteng, South Africa Fidelity Services Group Full timeJob Title: Vendor Payment SpecialistWe are looking for a skilled Vendor Payment Specialist to join our Fidelity Services Group team.Job DescriptionThis role involves daily processing of vendor tax invoices, managing vendor accounts in SAP, and ensuring timely payments within contractual terms.Responsibilities:Process vendor tax invoices daily, ensuring...
-
OSB Integration Specialist
2 weeks ago
Johannesburg, South Africa DeARX Services Ltd Full timeJob title : OSB Integration SpecialistJob Location : Gauteng, JohannesburgDeadline : March 21, 2025Quick Recommended Links Jobs by Location Job by industries About the job We are seeking a skilled OSB Integration Specialist to join our team for a 12-month project. This role offers a hybrid work arrangement. You will be responsible for designing,...
-
Financial Services Specialist
2 days ago
Johannesburg, Gauteng, South Africa Badgerholdings Full timeJob SummaryThe Financial Services Specialist will be responsible for short-term insurance policy administration, providing high-quality service and solutions to clients.This role involves working closely with Account Executives to ensure business retention and profitable growth, while maintaining qualitative service levels.Maintaining the Treating the...
-
Service Sales Specialist
4 weeks ago
Johannesburg, South Africa TRS Staffing Full timeTRS Staffing Solutions is recruiting for the most exciting role of Service Sales Specialist for a well known Engineering Organisation in Gauteng - Johannesburg South Africa. **Key attributes**: Relationship building Business Development Sales Plans preparations Understanding of the Drives and Motors Report writing Well spoken Education and...
-
IT Service Delivery Specialist
2 days ago
Johannesburg, Gauteng, South Africa Reflex Full timeAbout the JobThis IT Service Delivery Specialist role is ideal for individuals who enjoy working with technology and are passionate about delivering exceptional customer service. As part of our support team, you will be responsible for providing support and maintenance on all systems and services we provide, including hardware, software, and network...
-
Service Sales Specialist
4 weeks ago
Johannesburg, South Africa Six Sense Full timeGauteng, JHB - Eastern Suburbs You will be working as Service Sales Specialist, will be the part of Electrification business area for Services Division In this role you will be reporting to EL Sales Manager Industry and ELDS Service and will be responsible to identify and cultivate defined customers. **SKILLS & QUALIFICATIONS**: - Relevant education, e.g....
-
Service Delivery Specialist
4 days ago
Johannesburg, Gauteng, South Africa Communicate Recruitment Full timeAt Communicate Recruitment, we are seeking a highly skilled Service Delivery Specialist to join our team.The ideal candidate will have a strong background in claims administration and a proven track record of delivering exceptional service.This role requires the ability to administrate and control claims, interact positively with groups or teams, and...
-
Flight Planning
3 weeks ago
Johannesburg, South Africa World Fuel Services Full timeAt World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Tax Services Specialist
2 days ago
Johannesburg, Gauteng, South Africa Iris Software Full timeWelcome to our Tax practice where we shape and deliver business strategy that depends on people. As a Tax Services Specialist, you will advise clients on planning, compliance and reporting wherever the client has needs. Our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax...
-
Financial Services Specialist
5 days ago
Johannesburg, Gauteng, South Africa FxPro Financial Services Ltd Full timeKey ResponsibilitiesIdentify key sales targets and leaders of opinionPresentation of products and services to new clientsConduct regular market research on a global scaleBuild strategies for specified markets to drive growthMaintain strong relationships with existing and new clientsOrganize webinars and promotions tailored to specific marketsDetermine...
-
Collections Specialist
3 weeks ago
Johannesburg, South Africa Fidelity Services Group Full timeJob Title: Collections Specialist Location: National Job Summary: **Responsibilities**: - Contact clients to follow up on outstanding payments and arrange payment plans - Review and analyze account balances to identify delinquent accounts - Negotiate payment terms to ensure timely collection of debts - Maintain accurate and up-to-date records of all...
-
Financial Services Specialist
3 days ago
Johannesburg, Gauteng, South Africa IWCP : Insurance & Wealth Creation Professionals Full timeIWCP is a dynamic organization committed to helping motivated individuals unlock their full potential in the insurance and wealth creation industry.We're seeking exceptional professionals with a passion for building successful careers and achieving financial independence. As a Financial Services Specialist at IWCP, you'll enjoy unlimited earning potential...
-
Global Visa and Immigration Specialist
7 days ago
Johannesburg, South Africa Dananda Services Full time**REQUIREMENTS AND RESPONSIBILITIES** - Additionally, the Global Visa and Immigration Specialist may be responsible for compliance with all applicable rules and regulations. - You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limits set by the government. - Must ensure that all...
-
Customer Service Specialist
4 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Client Service Specialist The role requires you to provide customers with excellent and prompt service through understanding their needs and to process complaints within agreed timelines. Perform root cause analysis and recommend solutions to remedy process breakdowns Are you someone who can: - Deliver exceptional and...
-
Service Pricing Specialist
2 weeks ago
City of Johannesburg Metropolitan Municipality, South Africa Nexio Full timeJob title : Service Pricing SpecialistJob Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended Links Jobs by Location Job by industries We are looking for a highly analytical and detail-oriented Pricing Specialist to join our team. The ideal candidate will have a strong background in pricing in a services environment and will be...
-
Financial Services Specialist
5 days ago
Johannesburg, Gauteng, South Africa Old Mutual South Africa Full timeJob SummaryThe Financial Services Specialist will provide expert advice on a range of financial products to allocated markets, driving business growth through individual results.Key ResponsibilitiesProvide high-quality service to customers, identifying opportunities for new business or retention.Analyze complex problems and issues, developing technical or...
-
Johannesburg, Gauteng, South Africa Staff Solutions Recruitment Full timeAbout the CompanyOur client specializes in empowering employees with effective money management skills, recognizing the alarming impact of financial stress on performance and health.To alleviate this burden, they craft tailored financial literacy training programs, fostering a healthier and more resilient workforce.About the RoleThis is an exciting...
-
Technical Support Specialist- Financial Services
3 weeks ago
Johannesburg, South Africa Smollan Financial Services Full time**Responsibilities** - Strong diagnostic and problem-solving skills. - Strong attention to detail and process orientation. - Prioritize and escalate complex technical problems to appropriate teams. - Maintain high first-call resolution rates and user satisfaction levels. - Excellent written and verbal communication abilities. - Customer service orientation...