Administrator: Parts Dispatching
5 months ago
**Motus Toyota Nelspruit **currently holds a temporary vacancy for an **Administrator: Parts Dispatching.**
Reporting to the **Manager: Parts,** the purpose of this role is to oversee dispatching of parts in order and secure, and that parts are delivered in timely and secure way
**Position Overview**:
**Specific Role Responsibilities**:
- Check and ensure that all parts leaving the dispatch are accompanied by invoices, that the parts correspond with the invoices, and that they are boxed, and addressed (if necessary)
- Prepare all relevant documentation for couriers is prepared
- Ensure that all documentation is stamped and that all security measures are acknowledged before the parts leave dispatch
- Plan the routing of vehicles, make out trip sheets, and ensure speedy deliveries and collections
- Keep dispatch area clean and tidy at all times
- Ensure that all PODs are received and trip sheets are completed correctly
- Ensure that parts returned for credit are properly labeled (and checked for damages) and packaged correctly before acceptance
- Examine and ensure that all outgoing parts are free from damage before dispatched
- Use systems to analyze efficiencies of drivers and dispatch staff
- Ensure security of dispatch area is maintained at all times
- Ensure Customer Satisfaction and retention, by providing first class service
- Ensure strict security at all times
- Ensure that strict safety precautions in accordance with Company Policy are adhered to (fire, damage)
- Ensure clear and precise communication with customers, Parts Manager, warehouse and other staff members
- Ensure that all relevant records are kept up to date and accurate
- Carry out any other reasonable duties, which may be required from time to time
- Ensure housekeeping and environment is of the highest standard at all times
- Ensure dress code is according to Toyota standards and personal hygiene
**Qualifications and Experience**:
- A minimum of Grade 12
- Computer literacy is essential
- Clear Criminal Record
**Skills and Personal Attributes**:
- Honesty
- Must have excellent verbal communication skill
- Customer and team orientation
- Accuracy and attention to details
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