Head of Customer Experience and Base Management

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Head Customer Experience - JHB North Company requires the services of a talented and experienced Head: Customer Experience to focus on developing, implementing and reviewing the customer experience strategy in order to ensure that the approved strategic objectives are achieved for the business within the stipulated timeframes. The successful incumbent will...

**Job Description**: - Map the entire customer experience considering - Presales journey review and audit inbound and outbound marketing strategies and channel performance. How customers interact with the business, how they first become aware of our products offerings, how they engage for the first time i.e., the entire presales journey - Sales the entire...

GCI is a registered Financial Services Provider with its head office based in Auckland Gauteng. GCI is currently looking for a suitably qualified (CA) with experience as a Head of Services and Operations. The successful incumbent will be reporting to the Chief Operations Officer. The main purpose of the Head of Services and Operations is to oversee the...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible...

Head of Business Growth Education Johannesburg North, Johannesburg - Gauteng - South Africa Are you ready to lead and drive the success of a Knowledge Institutes Sales Department? As the Head of Business Growth, you'll spearhead customer relationship building, market positioning, and innovative marketing initiatives to propel company products and...

Job Description: The Head of Customer Marketing has the accountability for leading the Customer Marketing team in South Africa. The purpose is to drive sell-out by creating value: for shoppers, for customers and for Diageo while developing commercial talent. They define and drive strategies focused on enabling Diageo to win at the moment of choice by...

Minimum Requirements: Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM Level Tertiary Qualification in Marketing | Branding or similar  Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplines Participation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Gauteng, JHB - Northern Suburbs - Motor Retail - Admin Dept; Motor Retail - Head Office - R 13 000 - R 15 000 Monthly - Job ref: GP021370/CH - Vacancy type: Permanent SHIFT YOUR CAREER to a long established and highly successful Group Dealer who requires the services of a Customer Relations Manager **Minimum Requirements**: - Must have 2 to 3 years’...

JOB TITLE - HEAD OF SERVICE CENTRE Reporting to the Managing Director and assuming an important, managerial and strategic role within the wider management team, the Head of Service Centre is responsible for the company’s local and offshore Managed Services operation. This key individual must be technically minded with an exceptional customer focus, have...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

**Job Profile Summary** - The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget...

Gauteng, JHB - Northern Suburbs - R 1 000 000 - R 1 200 000 Annually Cost To Company- Role: The Head of Security (HoS) Location: Illovo A leading and innovative telco is looking for a Head of Security who will be responsible for establishing and maintaining their organisation's information security program. The HoS will be a Cybersecurity expert, entrusted...

**Job Number** - 70925 **Job Type** - Permanent **Job Title** - (D8987) OEM Customer Experience Specialist (Passen **Computer Skills** - MS Office **Industry** - Automotive **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - An up and coming, fast growing automotive OEM requires an experienced Passenger Vehicle Customer Experience...

Manager, Customer SuccessWe're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team’s customer base, assisting with Mimecast...

Duties: Fleet Services Optimization of expediting to exceed client service delivery needs. To ensure Daily planning, to manage, to coordinate and to ensure parcel collection check-ups are done. Professional handling across team operations and assisting in the needs of the team. Maintaining excellent customer services. To escalate any issues towards the...