Senior Manager: Customer Experience

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

We are currently on a search for a Senior Home Appliance Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible. MINIMUM REQUIREMENTS - Applicants must be Trade Tested artisans at minimum N3...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Company Description **About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

Location - South Africa - Johannesburg - Travel required - No travel is expected with this role - Job category - Marketing - Relocation available - This role is not eligible for relocation - Job type - Professionals - Job code - RQ069311 - Experience level - Intermediate Job summary **Entity**: Customers & Products **Job Family Group**: Marketing...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Instill’s mission is to transform teaching, learning and leadership in every classroom on the African continent. We believe that the greatest levers for change in the education system are teachers and school leaders. We have recently been accredited as a higher education institution in South Africa, and seek to build a team that will change the face of...

Our client in the Automotive industry is looking for a** Customer** **Executive** to ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collected **Key requirement** - Relevant qualifications - Valid driver's license - At least2 years of experience in a customer interfacing role - MS Office...

Key Responsibilities: Overall management of selected client accounts. Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. Supports the Service Line Manager and Service Line Lead in managing the research team – RA, RE, SRE levels. Liaises with...

Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000016/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience Specialist **Minimum Requirements**: - Minimum of 5 to 10...

Minimum Requirements: Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM Level Tertiary Qualification in Marketing | Branding or similar  Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplines Participation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Our client is looking for a Senior Director of Customer Services to join their team. Role Context: Designs and develops the customer services strategy on the country level, within the limits of the Global and Regional customer’s services strategy, to ensure that best-in-class services are provided to customers. **Responsivities**: - Design, develop and...

Manager, Customer SuccessWe're your dream Customer Success Team! Customer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team’s customer base, assisting with Mimecast...

Responsible for embedding a futuristic Global Internal Communications philosophy Accountable for successful delivery of Employee Engagement Initiatives Accountable for priorities across Employee Experience, Employee Engagement and Internal Communication Drive continuous innovation, global collaboration, and deep cross-working relationships with each of the...

KEY RESPONSIBILITIES: Oversees the entire research process from start to finish together with the Senior Research Executive Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report...

**Job Classification** - **REQ: 133198 - Refilwe Falatsi**: - **Closing Date: 12 April 2024**: - **Location: 135 Rivonia Campus, Sandton**: - **Division: Nedbank Insurance | Client Experience**: - Job Family- Marketing, Communication and Research - Career Stream- Market Research and Customer Insights - Leadership Pipeline- Manage Others - FAIS...

Mimecast’s job vacancy, Career and Recruitment Job title : Manager, Customer Success (people management and customer success experience essential) jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 12, 2024 Quick Recommended Links Jobs by Location Job by industries In this role you will be responsible for understanding Mimecast’s...