Principal Specialist Retail Is Solutions

4 weeks ago

Midrand, South Africa Vodafone Full time

**.**:
**When it comes to putting people first, we're number 1.**

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

**Role Purpose/Business Unit**:

- Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution of our IT technology landscape, harnessing the latest technical innovations available.
- Overall, end-to-end IT technical support in ensuring that the Retail IT systems, networks and infrastructure are reliable, secure while also providing responsive and effective support to users and stores.

**Your responsibilities will include**:

- Provide technical expertise, and operational support and to maintain continuity of the servers and services.
- Conduct root cause analysis, proposing and implementing solutions.
- Implementing and maintaining of security measures to protect the Retail systems and data from unauthorized access or breaches.
- Measuring and monitoring the impact of system changes and improvements
- Control and governance for all Retail servers, services and systems (operating procedures and run books).
- Identifying opportunities to improve on the Retail IT systems, processes, and procedures to increase efficiency, reliability, and security.
- Manage any infrastructure projects and tasks with proper planning and continuous monitoring of the progress with regular updates. Must be able to identify any show stoppers or bottle necks and delays and and be able to adjust plans as needed to stay on track
- The end-to-end technical support as detailed above for the below list of servers and services
- End to End Service management
- Budget management and cost control
- Vendor Management
- Carry out investigations and evaluation of new solutions/developments, also responsible for impact and cost benefit analyses.
- Provide technical lead for cross functional projects. Identify key risk areas and ensure governance models are adhered to. Manage key relationships with stakeholders and business partners.
- Setting strategic direction in Retail IS Operational environment.
- Conduct research on strategic trends and technologies with the aim of developing roadmaps and benchmark against best practices.
- Compile strategic and operations processes and procedures against benchmarks.
- Perform an escalated support function within Retail IS Operations. Sharing of expertise.
- Evaluate, position, manage and present key technical recommendations and solutions to business stakeholders and senior management.
- Negotiate and manage contracts and associated budgets where applicable. Represent Retail IS in contract discussions.

**Must have technical / professional qualifications**:

- Grade 12/Matric is essential
- 3 year degree or diploma in IT, Engineering, Computer Science or relevant field is essential
- 8+ years of experience in IS Systems is essential, with at least 5+ years in a retail environment.

**Core competencies, knowledge and experience**:

- Working in accordance with DevSecOps practices.
- Oversee technical operations, in a large-scale on-premises and cloud-based technical environment.
- Experience in software development is a pre-requisite.
- Agile tooling: Jira, Confluence, Remedy
- Technologies: ReactJS, SQL, SAP BI Reporting, AWS.
- Strong problem-solving skills with the Ability to analyse complex technical issues, troubleshoot problems and providing solutions and direction
- Technical Project management experience

**.**:

- Vendor and contract management
- Communication and persuasion skills
- Analytical thinking and problem solving
- Negotiation skills
- Technical writing and explaining skills
- Innovation/creativity
- Strategic thinking/ problem solving
- Business acumen
- Leading and supervising
- Deciding and initiating action
- Research methodologies

**We make an impact by offering**:

- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications**: 23 April 2024**

The base location for this role is **Vodacom Midrand Campus**

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.

  • Principal Specialist Retail Is Solutions

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit: Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part...

  • Principal Project Preparation Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Fempower Personnel Full time

    Our client has an exciting opportunity for a Principal Project Preparation Specialist to lead Project Preparation Teams to prepare projects in order to develop the organization's investment pipeline in priority sectors in South Africa, SADC Region and selected African Countries in line with the approved Project Preparation Strategy. The incumbent of this...

  • Specialist: Retail Model Management

    2 months ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: Responsible for management of Retail Models including but not limited to Channel/store catalogues; Capability and solution catalogues; Operational frameworks; Service menus Responsible for the management of Retail Playbooks Responsible for Retail Brandwear framework aligned to the Vodacom Retail Model Retail Hero Programme (RHP) -...

  • Specialist - Process Solution and Improvement

    1 week ago

    Midrand, South Africa Vodafone Full time

    **.**: **When it comes to igniting a team of trailblazers, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of...

  • Principal Specialist Cyber Security

    4 weeks ago

    Midrand, South Africa Adzuna ZA B C2 Full time

    Our company in the telecommunication industry is seeking an experienced and highly skilled Cyber Security Principal Lead or Specialist to oversee our cyber security strategies and initiatives within the financial services, insurance, and lending sector. The ideal candidate should have a deep understanding of cyber security practices and trends and possess...

  • Principal Specialist Cyber Security

    4 weeks ago

    Midrand, South Africa TalentCru Full time

    Our company in the telecommunication industry is seeking an experienced and highly skilled Cyber Security Principal Lead or Specialist to oversee our cyber security strategies and initiatives within the financial services, insurance, and lending sector. The ideal candidate should have a deep understanding of cyber security practices and trends and possess...

  • Principal Specialist Cyber Security

    4 weeks ago

    Midrand, South Africa TalentCru Full time

    Our company in the telecommunication industry is seeking an experienced and highly skilled Cyber Security Principal Lead or Specialist to oversee our cyber security strategies and initiatives within the financial services, insurance, and lending sector. The ideal candidate should have a deep understanding of cyber security practices and trends and possess...

  • Specialist - Process Solution and Improvement

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to igniting a team of trailblazers, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will...

  • Principal Specialist: Digital Transformation

    3 weeks ago

    Midrand, South Africa Vodafone Full time

    **Role Purpose/Business Unit**: Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution of our IT technology landscape, harnessing the latest technical innovations available.The role of a Principal Specialist...

  • Senior Specialist Solutions Architecture

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist Solutions Architecture provides thought leadership for client solutions within specified Industry Vertical/s.The Senior Specialist Solutions Architecture meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at...

  • Principal Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for leading and executing compliance assurance audits, reporting and ad hoc management requests across Vodacom Group in support of strengthening the control environment and will include data analytics execution and support across the markets in line with the Vodacom Compliance methodology and professional standards.Your...

  • Principal Specialist: Technology Efficiency

    4 weeks ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: Responsible for the management of the Technology Efficiency program and special projects across all Vodacom Opcos. The focus will be on optimizing capex and opex spend through technology innovation, reviewing operating models, benchmarking Opcos and sharing best practice to improve efficiency across our markets. **Your responsibilities...

  • Principle Solution Architect

    2 weeks ago

    Midrand, Gauteng, South Africa Gij Full time

    Gijima staffing on behalf of a client is recruiting for a Microsoft Principal Solutions Architect. The Principal Solutions Architect is the technical lead of the Microsoft Business unit and has a responsibility to ensure that all technical solution deployments are completed within the deployment matrix implemented by him/her. It is the Principal Solutions...

  • Technical Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Jurumani Solutions Full time

    As the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business.You will be an integral member of...

  • Principal Consultant

    2 weeks ago

    Midrand, Gauteng, South Africa WSP Africa Full time

    Company DescriptionWSP is one of the most diverse consulting firms in Africa. To further our strategic business execution plan, we are seeking leaders that share our guiding principles - we value our people and our reputation; we are locally dedicated with international scale; we are future focused and challenge the status quo; we foster collaboration in...

  • Principal Deal Originator

    2 weeks ago

    Midrand, Gauteng, South Africa Fempower Personnel Full time

    Looking for an exciting opportunity as a Principal Deal Originator in the Social, Health and Education sectors? Our client is seeking a talented individual to join their team in Midrand As the Principal Deal Originator, you will play a critical role in driving the strategic objectives of the business and be responsible for deal origination, building and...

  • Principal Specialist Power Performance

    1 week ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: End to end management of the Vodacom TowerCo Energy Management System (EMS), including site power acquisition, site power generation, electricity storage and all related solution requirements. This role will lead and realise the Power-as-a Service (PaaS) energy performance strategies and techniques to effectively oversee energy provisioning...

  • Specialist Retail Delivery

    2 months ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: The Specialist: Property Delivery role is a hands-on role that executes activities related to rendering support to the full Retail Property Team. This “Shared Service” Portfolio plays a key facilitation and execution role by extracting specialised inputs from the Core Services portfolios (Portfolio Analysis & Development, Contracts &...

  • Specialist: Retail Economics

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Business Unit:At Retail Economics and Business Support (ROPS), our commitment extends beyond providing financial support. We provide impactful and innovative solutions that enhance the decision making within the...

  • Principal Specialist Power Performance

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:End to end management of the Vodacom TowerCo Energy Management System (EMS), including site power acquisition, site power generation, electricity storage and all related solution requirements. This role will lead and realise the Power-as-a Service (PaaS) energy performance strategies and techniques to effectively oversee energy provisioning from...