![Vodafone](https://media.trabajo.org/img/noimg.jpg)
Specialist - Process Solution and Improvement
1 week ago
**.**:
**When it comes to igniting a team of trailblazers, we're number 1.**
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.
**Role Purpose/Business Unit**:
Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution of our IT technology landscape, harnessing the latest technical innovations available.
Cultivation ana managing constructive working relationships with Business Stakeholders.
Co-ordination and reporting on improvement initiatives within Vodacom with a specific focus on Process Improvements, Risk Mitigation and Risk Awareness.
Providing Specialist support for Forensic Division.
Assist the PSI Projects and Monitoring Team with Programme Increment Planning and driving of PSI Fraud PI Items.
**Role Purpose/Business Unit**:
- Background and root cause analysis artefacts (PowerPoint, excel or word) of system investigations into current fraud modus operandi.
- Data artefacts and analysis of current fraud trends.
- Reports on fraud statistics and progress of fraud and revenue savings initiatives at Vodacom South Africa.
- Business Requirements Specifications or Change Specifications artefacts to implement fraud or revenue saving solutions.
- Fraud Tools and Initiatives Roadmap.
- PI Planning artefacts to assist the PSI Teams in ensuring that quarterly PI commitments are met and planned for.
- Extracting and analysing information to aid the Forensic Services Department in new or ongoing investigations.
- Reconciliation artefacts from data artefacts across all Vodacom South Africa CRMs.
- Creation of urgent memos to change process, systems, policies, rules and procedures on Vodacom Information Systems.
- Audit Logs to track CRM User activities to track possible fraud operandi.
**The Ideal candiddate for this role will have**:
**Must have technical / professional qualifications**:
- Grade 12/Matric essential
- 3 year Degree or Diploma in Information Technology or Relevant field (Essential).
- 3 -5 years of IT experience essential, preferably in a Billing, CRM or Data Environment
- A minimum of 3 years of relevant experience.
**Core competencies, knowledge, and experience**:
- Working with, evaluating and manipulating data.
- Intermediate/Advanced SQL (PLSQL) and/or Informix (Essential)
- Experience with CRMS, Systems, Process and Data Structures.
- Strong Interpersonal Skills.
- Presentation and communicating skills.
- Has extensive knowledge of Vodacom’s Products, Services and Business Processes.
- Tactically astute, with proven track record in the delivery of challenging business results.
- Creating monthly/weekly reports on fraud findings/ causes/ recommendations and statistics with support from Senior Specialist and Principal Specialist Process Solution and Improvement.
**.**:
- Extracting and Consolidation Information for the Forensic Department to aid investigations.
- Co-Ordinate and Report on improvement initiatives across the Online, CBU and EBU channels.
- Reconciliations across online payment methods.
- Provide Specialist support to the forensics team and Business Stakeholders.
- Assist with Programme Increment Planning activities.
**We make an impact by offering**:
- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits.
- Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies.
The base location for this role is** Vodacom Campus, Midrand**
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
-
Specialist - Process Solution and Improvement
2 weeks ago
Midrand, Gauteng, South Africa Vodafone Full time:When it comes to igniting a team of trailblazers, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will...
-
Senior Specialist Solutions Architecture
2 weeks ago
Midrand, Gauteng, South Africa Vodafone Full timeRole purpose:The Senior Specialist Solutions Architecture provides thought leadership for client solutions within specified Industry Vertical/s.The Senior Specialist Solutions Architecture meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at...
-
Solutions Architect
3 months ago
Midrand, South Africa A 1L Realization (Pty) Ltd Full timeThe role is to define, develop and maintain the domain architectures and designs for specific business functional / technical areas and provide high-level roadmaps for the implementation of the solutions, aligning to a common technical direction ensuring accomplishment of the roadmaps. **Responsibilities**: - Manages the Solutions Architecture governance -...
-
Continuos Improvement Engineer
2 weeks ago
Midrand, Gauteng, South Africa Searchrsa Full timeThe CI Specialist is responsible to identify and improve the outcomes of manufacturing and operational processes to improve efficiencies, reduce cost and increase customer satisfaction. They will manage, coordinate and control of manufacturing process reporting data via SHOPWARE, Scada and SAP and ensure that all goods & services are produced efficiently and...
-
Continuos Improvement Engineer
4 weeks ago
Midrand, South Africa Searchrsa Full timeThe CI Specialist is responsible to identify and improve the outcomes of manufacturing and operational processes to improve efficiencies, reduce cost and increase customer satisfaction. They will manage, coordinate and control of manufacturing process reporting data via SHOPWARE, Scada and SAP and ensure that all goods & services are produced efficiently...
-
Specialist: HR Process Transformation
2 weeks ago
Midrand, South Africa Vodafone Full time**.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: The Specialist: HR Process Transformation will drive HR transformation across the Vodacom Africa footprint by identifying opportunities to enhance HR processes, streamline...
-
Technical Specialist
2 weeks ago
Midrand, Gauteng, South Africa Jurumani Solutions Full timeAs the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business.You will be an integral member of...
-
Solutions Specialist
2 weeks ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timePOSITION:Solutions SpecialistDEPARTMENT: SalesREPORTS TO:Regional Sales ManagerMAIN PURPOSE OF JOB:Identifying and securing new business, within the security/housing estates and small commercial market. Performing risk assessments to establish customers' needs and create a logical link between the client's risks and the available solutions the group can...
-
Senior Technical Solutions Analalyst
2 weeks ago
Midrand, South Africa Network Contracting Full time**Outputs**: **Consultancy services** - Document solutions - Liaise with Development teams on proposed solutions. **Technical Analyst** - Understanding the business requirements, and through a structured process documenting, validating, and translating it into functional specifications that are used by developers to craft a technical solution. - Create...
-
Junior Technical Solutions Analyst
2 weeks ago
Midrand, South Africa Network Contracting Full time**Outputs**: **Consultancy services** - Document solutions - Liaise with Development teams on proposed solutions. **Technical Analyst** - Understanding the business requirements, and through a structured process documenting, validating, and translating it into functional specifications that are used by developers to craft a technical solution. - Create...
-
Senior Specialist: Solution Architect
4 weeks ago
Midrand, South Africa Vodafone Full time**Role purpose**: This role will be responsible for designing and leading the implementation of products and services within the CDC Domain according to the overall digital vision and target architecture. This role is responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies,...
-
Quality Control
4 weeks ago
Midrand, South Africa Capital H Staffing and Advisory Solutions Full timeOur client, a Logistics Solutions Company, is looking for Quality Control Reporting specialist The role of the QC Reporting Specialist: - To develop and implement quality control procedures of solutions output and ensuring that the output meets required quality standards at every stage of the project. - The role entails continuously monitoring and seeking...
-
Specialist: Solution Architect
4 weeks ago
Midrand, South Africa Vodafone Full time**.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role purpose**: This role will play a crucial role in bridging business requirements with technology capabilities, ensuring the delivery of scalable, efficient, and effective solutions. This role...
-
Senior Specialist: Solution Architect
2 weeks ago
Midrand, Gauteng, South Africa Vodafone Full timeRole purpose:This role will be responsible for designing and leading the implementation of products and services within the CDC Domain according to the overall digital vision and target architecture. This role is responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies,...
-
Specialist: Solution Architect
2 weeks ago
Midrand, Gauteng, South Africa Vodafone Full timeRole purpose:This role will play a crucial role in bridging business requirements with technology capabilities, ensuring the delivery of scalable, efficient, and effective solutions. This role requires a deep understanding of architecture principles, excellent communication skills, and the ability to collaborate with cross-functional teams.Your...
-
Senior Technical Solutions Analalyst
2 weeks ago
Midrand, Gauteng, South Africa Network Contracting Full timeOutputs:Consultancy services Document solutions Liaise with Development teams on proposed solutions.Technical Analyst Understanding the business requirements, and through a structured process documenting, validating, and translating it into functional specifications that are used by developers to craft a technical solution. Create functional solutions with...
-
Junior Technical Solutions Analyst
2 weeks ago
Midrand, Gauteng, South Africa Network Contracting Full timeOutputs:Consultancy services Document solutions Liaise with Development teams on proposed solutions.Technical Analyst Understanding the business requirements, and through a structured process documenting, validating, and translating it into functional specifications that are used by developers to craft a technical solution. Create functional solutions with...
-
Solutions Specialist
4 days ago
Midrand, South Africa Fidelity Services Group Full time**POSITION**:Solutions Specialist **DEPARTMENT**: Sales **REPORTS TO**:Regional Sales Manager **MAIN PURPOSE OF JOB**: Identifying and securing new business, within the security/housing estates and small commercial market. Performing risk assessments to establish customers’ needs and create a logical link between the client’s risks and the available...
-
Software Support Specialist
1 month ago
Midrand, South Africa Jobs 4 All Full time**Job Title**: Software Support Specialist **Reporting To**: Software Support Team Leader **Department**: Software Solutions **Location**: Midrand - Gauteng - South Africa **Subordinate positions**:Implementation Specialists **Purpose of the Job** Takes responsibility for implementing business development activities by: - Analyse and troubleshoot...
-
Principal Specialist Retail Is Solutions
4 weeks ago
Midrand, South Africa Vodafone Full time**.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: - Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our...