Compliance Agent

5 months ago


Cape Town, South Africa Infinity Group Full time

**Purpose of the Role**:
*

**Role Requirements**:

- Ability to read and interpret proposals/ payment plans and PDA statements,
- Excellent writing, communication and computer skills
- Well familiar with both the NCA (National Credit Act) and NCR (National Credit Regulator)
- Ensuring all new reckless lending investigations are started within the prescribed SLA,
- Requesting reckless lending reports from systems venders in prescribed SLA,
- Investigations are concluded and cases closed within the prescribed SLA,
- Liaise and negotiate with all stakeholders involved (Client, Credit Providers, Internal Staff and when needed with Attorney's/ EDCs),
- Processing letters of claim/ negotiating with credit providers/ attorneys
- Provide feedback to direct line manager, where trends on reckless credit are identified,
- Make recommendations that are within the best interest of both the client and the business

*


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