Channel Representative

3 weeks ago


Durban, South Africa RCL FOODS Careers Full time

**RCL Foods** is recruiting for a driven, highly energized and customer focused **Channel Representative - GT **within the baking business unit.

To address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.

This role will be based in **Durban **and reporting to the Area Sales Manager.

This role is a **Permanent role.**

**Duties & Responsibilities**:
Ensure efficient and cost-effective product distribution
- Ensure driver teams deliver according to mapped and optimised routes
- Ensure all new and old customers are plotted on the GPS system
- Ensure orders are geared towards improving truck utilisation and loaves/km

Ensure balancing of orders placed, delivered and returned
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action plans to drastically improve returns

Submit sales figures from drivers daily
- Ensure driver teams’ sales are in line with sales targets
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating competitor activities

Ensure the capturing and allocation of all customer details
- Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

Ensure driver competency and delivery time management
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers within each month
- Evaluate on-the-job performance, and provide training on shortfalls identified

Monitor Trade Prices
- Submit weekly price surveys for informal trade customers
- Monitor RSP’s and execute pricing strategy, policy and mandate

Build long standing relationship with customers
- Increase sales volume and market share in General Trade stores
- Develop a strategy with Informal Sales Representative to gain new business
- Handle customer complaints and queries
- Ensure merchandising to the company’s standards
- Supports the Informal Sales Representative in providing adequate route optimisation and rationalisation solutions
- Ensure the customer needs are met within a viable business framework
- Provide a link between customers and drivers for a seamless transition of products
- Provide key trade intel and address regular customer service requirements

**Minimum Requirements**:

- Matric
- Valid Driver’s License (Code 10) with PDP
- 3 to 5 years’ experience in a sales function. Driver salesman experience beneficial.



  • Durban, KwaZulu-Natal, South Africa RCL FOODS Careers Full time

    RCL Foods is recruiting for a driven, highly energized and customer focused Channel Representative - GT within the baking business unit.To address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.This role will be based in Durban and reporting to the Area Sales Manager.This role is a...


  • Durban, KwaZulu-Natal, South Africa RCL FOODS Careers Full time

    RCL Foods is recruiting for a driven, highly energized and customer focused Channel Representative - GT within the baking business unit.To address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.This role will be based in Durban and reporting to the Area Sales Manager.This role is a...


  • Durban, South Africa RCL FOODS Careers Full time

    **RCL Foods** is recruiting for a driven, highly energized, and people-orientated **Channel** Representative** GT** within the baking business unit. This role will be based in **Durban** and reporting to the **Sales Manager**. **Duties & Responsibilities**: **Ensure efficient and cost-effective product distribution** - Ensure driver teams deliver according...


  • Durban, KwaZulu-Natal, South Africa RCL FOODS Careers Full time

    RCL Foods is recruiting for a driven, highly energized, and people-orientated Channel Representative GT within the baking business unit.This role will be based in Durban and reporting to the Sales Manager.Duties & Responsibilities:Ensure efficient and cost-effective product distribution Ensure driver teams deliver according to mapped and optimised routes...


  • Durban, South Africa Toys R Us and Babies R Us South Africa Full time

    **Customer Service Representative Vacancy** Are you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you ! We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team. **Customer Service Representative Job...


  • Durban, South Africa Toys R Us and Babies R Us South Africa Full time

    **Customer Service Representative Vacancy** Are you a Fun, Energetic, and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you! We are currently hiring **Customer Service Representatives** to work closely within our fast-paced, high-pressured, dedicated, and dynamic CRM Team. Customer Service Representative...


  • Durban, South Africa Victor Crescent Industrial Park Construction Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Sales Representative

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Staff Solutions Full time

    Opportunity Available Our leading client in the FMCG Sector is looking to employ a Sales Representative to join their dynamic team in Durban.Key Performance Areas: The jobholder will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket. Ensure that all effort has been made to sell all...


  • Durban, KwaZulu-Natal, South Africa Toys R Us and Babies R Us South Africa Full time

    Customer Service Representative VacancyAre you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team.Customer Service Representative Job Description:To be a...

  • Representative Sales

    1 month ago


    Durban, South Africa Premier Full time

    At Premier, we recruit and invest in our employees for the long term. We believe that our growth depends on us having the right people with the right skills and the right attitude. We have a high-performance environment that attracts like-minded people who want to be their best every day and in doing so we grow together. The Sales Representative will be...

  • Sales Representative

    2 weeks ago


    Durban, South Africa Staff Solutions Full time

    Opportunity Available!! Our leading client in the FMCG Sector is looking to employ a Sales Representative to join their dynamic team in Durban. **Key Performance Areas**: - The jobholder will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket. - Ensure that all effort has been made to...


  • Durban, KwaZulu-Natal, South Africa Toys R Us and Babies R Us South Africa Full time

    Customer Service Representative VacancyAre you a Fun, Energetic, and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for youWe are currently hiring Customer Service Representatives to work closely within our fast-paced, high-pressured, dedicated, and dynamic CRM Team.Customer Service Representative Job...

  • Representative Sales

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Premier Full time

    Join our Team at Premier! Embrace a long-term commitment to our employees' development and success. At Premier, we value individuals with the right skills and attitude to drive our growth. Our dynamic environment is tailored for high performance and welcomes driven individuals striving for excellence daily. We are looking for a Sales...


  • Durban, South Africa Diplomat SA Full time

    **Diplomat South Africa** is recruiting for the roles of **Sales Representative - Tier 3** in the **Field Sales Department**, to based in **Chesterville, KwaZulu-Natal**. The positions will report to the **Sales Supervisor.** **Key Responsibilities** The purpose of the role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The...

  • Sales Representative

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Headhunters Full time

    Our client, is the one of the largest independent wine specialist company in South Africa, distributing and marketing our country's best known wines. Our clients is seeking to employ an experienced and dynamic Sales Representative in the Durban (KZN) area. A wonderful career opportunity awaits you.Minimum requirements:Grade 12 / Matric Qualification...

  • Sales Representative

    3 weeks ago


    Durban, South Africa Kontak Recruitment SA Full time

    George, Durban - Sales **Sales Representative (JB4107)** R10 000.00 to R15 000.00 a month + Commission Benefits: Company Car and Company Cell phone Duration: Permanent A dynamic company is looking for an enthusiastic and results-driven Sales Representative to join their Team in the LED lighting industry. As a Sales Representative, you will be responsible...

  • Sale Representative

    3 weeks ago


    Durban, South Africa RAD Resources Full time

    Are you a driven and customer-focused professional looking to grow your career in Business Insurance Sales? We have an exciting opportunity for a Business Sales Representative to join a dynamic team in Johannesburg. Business Development: - Analyze sales and market data to identify growth opportunities in specific geographic regions.Customer Relationship...


  • Durban, South Africa Mr Price Group Full time

    **_join us_** Do you enjoy working in an environment with a strong focus on customer experience and customer engagement? Mrp money is looking for a self-motivated, passionate and energetic Customer Support Representative to join their fast-paced team. **_ your purpose_** The Customer Support Representative will be responsible for ensuring that...


  • Durban, South Africa Silkuni Importers and Distributors CC Full time

    **Junior Sales Representative** Are you a dynamic and ambitious individual with a passion for sales? Do you thrive in a fast-paced environment and have a knack for building lasting relationships? Look no further - we're seeking a talented Junior Sales Representative to join our growing team at Silkuni a renown bearing supplier! **Why Join Us?** - Industry...

  • Sales Representative

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Kontak Recruitment SA Full time

    George, Durban - SalesSales Representative (JB4107)R to R a month + CommissionBenefits: Company Car and Company Cell phoneDuration: PermanentA dynamic company is looking for an enthusiastic and results-driven Sales Representative to join their Team in the LED lighting industry. As a Sales Representative, you will be responsible for promoting and selling...