Representative Business Development

3 weeks ago

Durban, South Africa McCain Foods Limited Full time

**Position Title**:Representative Business Development

**Position Type**: Regular - Full-Time

**Position Location**:Durban

**Requisition ID**: 35117

**BUSINESS DEVELOPMEMNT REPRESENTATIVE**

**PURPOSE OF THE JOB**:
To assume responsibility for selling McCain Food Service products into assigned channel / geographic area. Actively developing, growing and improving volume sales and profitability of existing channel partners, whilst aggressively looking for new accounts to profitably grow the business base.

**KEY PERFORMANCE AREAS**:
1. **Revenue Management;**

Achieve sales volume, profitability and margin goals for the assigned area.

Present and sell company products and services to current customers - maximizing both volume and profit opportunities including the development and implement of ad-hoc sales incentives. (built on achievement of targets).

**2. Customer Optimization;**

Implement sales strategies for existing and new customers.

Present new products / service offerings to customers to elicit trials and sampling opportunities.

Actively look for potential new clients.

Identify sales prospect and contact these and other accounts as assigned.

Follow up new leads and referrals.

Prepare action plans and schedules to identify specific targets and to project number of contacts to be made.

Establish, maintain and grow current and potential client relationships.

**3. Delight Customers & Strategic Partnerships;**

Maintain customer and operator relationships and contact.

Ensure on-going networking and relationship building by maximizing customer contact.

Participate in marketing events such as seminars, trade shows, open days, sampling opportunities and customer sales meetings.

**4. Sales Analysis and Reporting;**

Conduct on-going needs analyses with existing and potential customers.

Prepare a variety of status reports, including McCain and competitive activity and market intelligence, follow-up, and adherence to objectives (on a monthly / quarterly basis).

Prepare presentations and sales proposals (menu suggestions/value sales proposition - “McCain Ways of Winning".

Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to the Area Sales Manager.

**5. Implement quality controls and respond to and manage customer complaints;**

Respond to complaints or quality problems encountered by visiting the specific customer.

Assess the problem and diagnose root cause.

Collect any items which may require further investigation.

Complete McCain customer complaint forms and provide feedback to the Customer. Services team and Key Accounts Manager.

Liaise with the McCain factory QA team and advise on any quality issues which have been encountered within restaurants.

Ensure feedback and response to problems encountered.

**6. Administration;**

Manage and maintain usage of new sales materials.

Manage general administration.

Prepare paperwork (deal management paperwork) accurately and timeously to ensure customer deals are loaded correctly into McCain systems (SAP/EDW).

**EDUCATION & EXPERIENCE REQUIREMENTS:**

Diploma in Sales & Marketing (Degree in the related field will be an added advantage)

Matric or equivalent.

Minimum 3 years Sales / Sales representative experience.

Food Service experience advantageous.

Viable and current contacts within the Food Service channels.

Proven track record of increasing market share and sales targets.

Proven experience in conducting cold calls to develop new business.

Valid driver’s license.

**PERSON SPECIFICATIONS:**

Cultivates Innovation: creating better ways for the organization to be successful.

Customer Focus: Building Strong Customer relationships and delivering customer centric solutions.

Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high levels of energy and enthusiasm.

Drive Results: Consistently drive results even under tough circumstances.

Plans & aligns.

Ensures accountability: Holding self and others accountable to meet commitments.

Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives.

Interpersonal Savvy: Relating openly and comfortably with diverse groups of people

Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.

Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences.

Persuades: Using Compelling arguments to gain support and commitment of others.

Courage: Stepping up to address difficult issues, saying what needs to be said.

Being resilient: Rebound from setbacks and adversity when facing difficult situations.

Demonstrates self-awareness.

Self-development.

Situational adaptability: Adapting approach and demeanor to match shifting demands of different situations.

**Closing Date : 20 March 2025**

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