Contact Centre Trainer/facilitator

**Job Objectives**: - Review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of clients, the organization or the industry. - Ensures that training materials and programs are current, accurate, and effective. - Maintain knowledge of new methods and techniques for...

**_Synergy Contact Centre is hiring!_** **_If you are interested in starting a career, we want you!_** We are currently recruiting sales, customer service and collection agents. **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water...

_**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced nightshift customer services advisors - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International customer service experience_ - **Package**:_ - R5250 Basic Salary +...

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

Synergy Contact centre is seeking agents with the below experience: - Energy/Utilites Experts - Debt Collection - Retail - International Customer Service We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 - Commission - Permanent Contract of employment - Medical Aid Contribution+Funeral Cover - Career Advancement Certificates **Job...

Amalfi is growing, and we're looking for a Night Shift Trainer! - Facilitator Qualification or a similar Qualification in that field - 2 or more years’ experience as a sales trainer - Proficient in Microsoft Office suite - Excellent communication skills - Worked on various campaigns - Ability to demonstrate their skills clearly and effectively - Ability to...

Your passion for and previous success in a Sales Training role within the insurance environment could put you in line to take your career to new heights. Our well-established company is on the hunt for a qualified individual who has experience in designing learning material to take responsibility for sales coaching and training within the Sales Contact...

Sales Trainer needed in Mount Edgecombe for a Discovery Insure Campaign We are expanding and require an experienced Training & Development Facilitator is to conduct telesales training of new and existing employees to enhance performance and meet campaign sales targets. The successful incumbent will be required to design and develop sales training programs...

Requirements: Grade 12 Qualifications: "Train the Trainer" Course, Conduct Outcomes Based Assessments Training and Modera tion of Outcomes Based Assessments Training 1-2 years hands on experience, in Machinery training (Forklift Re-certification etc) / facilitating in a learning / education environment. Computer Literate (MS Office) Excellent reporting,...

We are currently expanding our sales environment. Join our campaigns one of the fastest growing Call Centres. We have a Call Centre skills department that will provide you with full training. We Offer: - Free teaching and full training - Sign off bonus of R2000 - Salary: R4000 - R6000 per month - Uncapped commission - Great rewards and incentive...

Requirements: Grade 12 Qualifications: "Train the Trainer" Course, Conduct Outcomes Based Assessments Training and Modera tion of Outcomes Based Assessments Training 1-2 years hands on experience, in soft skills training (First Aid, Firefighting, and Management Courses) / fa cilitating in a learning / education environment. Computer Literate (MS Office)...

We are recruiting for the below vacancies: - QA Agents, Outbound Sales Agents, Energy Experience ( Gas & Electric), Debt Collections, QA Team Leaders, Senior Managers and Team Leaders. Must have International Call Centre experience. Kindly send through an updated copy of your CV, ID and matric. **Salary**: R5,250.00 per month COVID-19...

**Debt Solution SA is looking for a Training and Development Officer/Trainer.** **A Trainer is needed to coordinate training activities that will help maximize our team’s performance via our Contact Center** **Trainers responsibilities** **include** **mentoring new sales agents,** **designing individual and team training courses** **preparing...

_**Objectives of the role**_ To lead, monitor, and supervise a group of team leaders and their agents to achieve goals that contribute to the growth of the organization. Operations Managers motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates...

Role: Two Process Change : Trainer/ Facilitator Rate: Fixed Term Contract : R25=30K Industry: Manufacturing Industry Location: 1 X Kwa Zulu Natal and 1 X Johannesburg Requirement - Relevant Degree. Diploma - 5 years Training Experience on process / system changes - Experience in manufacturing industry and advantage - Immediate availability - Driver...

Deliver training programs to new and existing employees. A trainer should be honest, confident, agile and passionate about personal and people development. Working closely with all areas of the business to support business needs and growth, whilst building and maintaining relationships with internal and external stakeholders. Reporting into the Learning and...

Debt Solution SA is looking for a Training and Development Officer/Trainer. A Trainer is needed to coordinate training activities that will help maximize our team’s performance via our Contact Center Trainers responsibilities include mentoring new sales agents, designing individual and team training courses preparing educational material. To be...

**Contact Centre Manager (JB1779)** **Durban** **Market Related** Aligned to the Institutions vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and leadership and is accountable for the management of all customer services...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...