Contact Centre Manager

Synergy Contact Centre is looking for an experienced Trainer! The purpose of this role is to identify and monitor training needs within the organization, and design, plan and implement training programs, policies and procedures to fulfill those needs. Key Responsibilities: - Review existing training programs; suggest enhancements and modifications to...

**_Synergy Contact Centre is hiring!_** **_If you are interested in starting a career, we want you!_** We are currently recruiting sales, customer service and collection agents. **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water...

_**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced nightshift customer services advisors - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International customer service experience_ - **Package**:_ - R5250 Basic Salary +...

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

Synergy Contact centre is seeking agents with the below experience: - Energy/Utilites Experts - Debt Collection - Retail - International Customer Service We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 - Commission - Permanent Contract of employment - Medical Aid Contribution+Funeral Cover - Career Advancement Certificates **Job...

_**Objectives of the role**_ To lead, monitor, and supervise a group of team leaders and their agents to achieve goals that contribute to the growth of the organization. Operations Managers motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates...

We are currently expanding our sales environment. Join our campaigns one of the fastest growing Call Centres. We have a Call Centre skills department that will provide you with full training. We Offer: - Free teaching and full training - Sign off bonus of R2000 - Salary: R4000 - R6000 per month - Uncapped commission - Great rewards and incentive...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...

We are recruiting for the below vacancies: - QA Agents, Outbound Sales Agents, Energy Experience ( Gas & Electric), Debt Collections, QA Team Leaders, Senior Managers and Team Leaders. Must have International Call Centre experience. Kindly send through an updated copy of your CV, ID and matric. **Salary**: R5,250.00 per month COVID-19...

**Job Purpose**: **Job Objectives**: - Inspires, leads, engages, coaches, develops and motivates a team of team leaders in supporting the delivery of the best service to our client’s - Develop and implement operating plans in line with sales strategies, policies and procedures - Ensure compliance with service policies, procedures, and operating plans -...

We are a people orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all our people within the business. Our highly engaged environment...

**Job Objectives**: - Review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of clients, the organization or the industry. - Ensures that training materials and programs are current, accurate, and effective. - Maintain knowledge of new methods and techniques for...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and...

**Senior Contact Centre Manager**: - 804102823**£60,000 - £70,000 Per Annum** - Full Time**Permanent** **Durban,** **Customer Service And Call Centre** **Job Description**: **Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.** We are working with one of the leaders...

**Job Purpose**: Synergy Contact Centre is currently looking for a Engagement Officer to join our company. In this role, you'll be responsible for planning, organising and managing marketing campaigns, promotional events and projects from conception through to completion, in line with agreed requirements and Synergy brand guidelines. **Job Objectives**: -...

Synergy Contact Centre is hiring! We require experienced agents with a minimum of 6 months in the GAMING or BETTING industry for our chat campaign. Working hours : UK Shifts Salary : R5250 basic + R1000 attendance bonus W: 0624784570 **Salary**: From R5,250.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning...

Synergy Contact Centre is currently looking for individuals who Have **GAS & ELECTRIC **experience for **NIGHTSHIFT **Positions. **Working Hours**: Between 11PM - 10AM **Salary**:R5250 + R1000 Attendance bonus + R1000 Nightshift Allowance + Commission **Must have Gas & Electric Experience and Reliable Transportation** **Salary**: R5,250.00 - R7,250.00...

Synergy has rebranded and we're now trading as **NUTUN CX. **Be a part of that growth and join us today. We are looking for Customer Care Experts. If you have 12 months of call centre experience, then **we want YOU!** **Requirements**: - Excellent communication skills - Experience gained must be within the international market - Matric / Grade 11 **We...

KwaZulu Natal , Durban Monthly (Market related) Leading hospitality group is looking for a Customer Contact Centre Manager to join their team on a remote working position. **Qualifications and Skills**: - Advanced computer skills, working knowledge of Microsoft Teams due to on-line meetings - Previous experience in managing large teams - Familiar with...

About the RoleCareerbox is seeking a highly skilled Contact Centre Demand Analyst to join our team. As a Contact Centre Demand Analyst, you will be responsible for analysing and reviewing intraday performance, understanding and reporting on call drivers, and working closely with the operational team to understand reasons for customer contact.This role...