Contact Centre Manager

_**Objectives of the role**:_ **A Senior Operations Manager needs to meet and exceed business objectives and ensure the consistent achievement of all financial and operational KPIs.** **They are required to manage (in partnership with the wider support team) multiple campaigns to deliver an outstanding ‘Customer Experience’ and Sales...

**Contact Centre Manager (JB1779)**: Durban, Kwa Zulu Natal - Sales **Contact Centre Manager (JB1779)** **Durban** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and...

Looking for hungry, outbound telesales agents for a very exciting position at Opinex Contact Centre. Basic, plus commission. Monday to Fridays only, no weekends. Must have a minimum of 6 months outbound telesales experience. **Job Types**: Full-time, Temp to perm Contract length: 6 months **Salary**: From R4,000.00 per month COVID-19 considerations: All...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! We are looking for a dynamic and driven Senior Sales Manager join our team! **The Detail**: In the role of Head of Contact Centre Sales - Domestic, you will own the...

We are recruiting for a new campaign. Full training provided. A Min of 6 months call centre is an advantage in the following campaigns; Debt Review Loans Insurance lead gen Debt Clearance Basic paid according to level of experience (if any). If you have no experience we will train you to equip you to handle customers on a sales level. Salary is R4500....

**CUSTOMER CONTACT CENTRE MANAGER** **REMOTE WORKING POSITION** First Group, South Africa’s largest Resort and Hotel management company is looking to appoint a Customer Contact Centre Manager. Responsible for the management of the daily operations of the Contact Centre the key performance areas include, - To achieve targets in terms of collections and...

**Nutun CX is Currently Recruiting for a customer service campaign.** **If you are money driven here's your chance.** **Requirements**: - **1 Year international call centre experience**: - **Good communication skills a**: - **Must be able to work the rotational shifts(Day/Night)**: - **Must be able to work in UMH or CBD** **Salary**: - **R5250+R1000...

_**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced quality assessors! - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - Previous QA experience in a contact centre (International or Local)_ - **Package**:_ - R5250 Basic...

**Senior Contact Centre Manager**: - 804102823**£60,000 - £70,000 Per Annum** - Full Time**Permanent** **Durban,** **Customer Service And Call Centre** **Job Description**: **Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.** We are working with one of the leaders...

Experienced Contact Centre Training & Development Facilitators Wanted. **Job Types**: Full-time, Permanent

Synergy Contact Centre is hiring! We require experienced agents with a minimum of 6 months in the GAMING or BETTING industry for our chat campaign. Working hours : UK Shifts Salary : R5250 basic + R1000 attendance bonus W: 0624784570 **Salary**: From R5,250.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning...

KwaZulu Natal , Durban Monthly (Market related) Leading hospitality group is looking for a Customer Contact Centre Manager to join their team on a remote working position. **Qualifications and Skills**: - Advanced computer skills, working knowledge of Microsoft Teams due to on-line meetings - Previous experience in managing large teams - Familiar with...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. Our highly engaged environment...

Synergy Contact Centre is currently seeking to employ an experienced Quality Assurance Team Manager to join our growing team. The QA Team Manager will be responsible for the day-to-day running and guidance of their team members. The QA Team Manager will also be responsible for setting targets, implement guidelines. Ensure that all members have clarity on...

Contact Centre/Call Centre staff required for Durban area x 15 **Requirements**: - Must have previous experience in this type of environment and willing to work shift - Good telephone etiquette and able to assist customers in a professional manner to ensure all queries are resolved. - Ability to work under pressure is inherent

An organisation in Umhlanga has an opening for a Management Development Facilitator who will support and develop first line management within a contact Centre environment. **Duties will include but not be limited to the below**: Conduct training needs analysis through various methods and in consultation with line Managers and develop training content to...

With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. **Job Requirements**: - Excellent communication skill - Target driven - 6 months outbound or inbound contact centre sales experience,...

With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. **Job Requirements**: - Grade 12 - Excellent communication skill - Target driven - 6 months outbound or inbound contact centre sales...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. Our highly engaged environment...