Contact Center Trainer

**Advanced Call Center Technologies** - Job Description **Trainer** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** - Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new...

Advanced Call Center Technologies **Job Description**: Trainer **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**: Human Resources Position Summary Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees. Nature...

**Job Advert** If you’re looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling! Concentrix + Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an exciting campaign in our Durban office. Working in partnership with...

**Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you’re looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling! Concentrix + Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an...

**Job Type**: Full-Time **Salary**: Competitive + Commission **About Us**: **Job Overview**: **Key Responsibilities**: - Engage with existing customers to retain their business and upsell additional services. - Understand and address customer needs by offering tailored solutions. - Consistently meet and exceed retention and sales...

The **Sales Support Manager (Contact Centre) **will play a crucial role in driving business growth through effective sales forecasting, process improvement, and data analysis. Qualifications: Grade 12 A relevant undergraduate qualification (diploma or degree preferably in Business Management) RE1 and RE5 qualification 5-7 years of experience in contact...

**Job description** Outworx is looking for Inbound Sales Agents for a leading mobile company in the UK. **RESPONSIBILITIES**: **Telephonically contact leads as provided by the client** Follow up with potential customers in a timely manner as necessary **Adhere to internal sales processes** Working to meet and exceed personal and team goals. **Promote a...

Experienced call center agents required Must have at least 1 year experience in outbound cold calling. Experience in vehicle tracking sales will be advantageous R6000 basic + uncapped commission Mon - Fri 8am to 5pm Training provided and you will be required to pass a 10 day training program before issued a contract. Contact 08403112473 for any...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

**REQUIREMENTS**: - 6- 8 years’ experience in Learning & Development ideally within a call centre environment (including design, development, preparation & implementation of training - Management experience is essential - Excellent written and verbal communication skills - Ability to work as part of a team as well as demonstrating own initiative - Ability...

**Business Unit**:Discovery Health**Function**:Call Center / Contact Center**Date**:6 Aug 2024- Discovery Health- cONTACT CENTRE CONSULTANT - fixed term contract - About Discovery - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our...

Job Title: Senior Quality Assurance ProfessionalThis role is ideal for an experienced professional seeking a challenging opportunity to drive quality and excellence in customer interactions.We are looking for a skilled Quality Assurance Specialist to join our Inbound Sales Team, ensuring that every interaction meets the highest levels of quality and...

Job Description Hello Future Contact Centre Marketing Sales Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team in WB Motor Moto Sales Channel - Durban, you will be surrounded by unique talents, diverse...

**Durban Multi** is looking for Call Center agents to join a dynamic team dedicated to driving sales for a Multi franchise group. We are seeking young, motivated individuals who excel in converting internet leads into successful deals. If you have a knack for sales and a passion for the automotive industry, we want to hear from you! The purpose of this role...

Job Description Hello Future Contact Centre Marketing Sales Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team in WB Motor Team you will be surrounded by unique talents, diverse minds, and an adaptable...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                           ...

Get a fresh new start with a career at Debt Solution South Africa Positions available at our Essenwood Contact Center in Durban ! Not only do we train and develop our people so your growth is limitless and your earning potential is unlimited too! We offer: - Basic Salary R5000 - Attendance bonus R250 - Achievable Commission - Full Training is provided -...

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. **Job Requirements**: -...

Job OverviewWe are seeking a skilled Performance Coach Leader to join our team at CallForce.This role is responsible for developing and enhancing the performance of an assigned incubation team through coaching, training, and mentoring. The ideal candidate will have experience in contact center coaching and be able to drive results and meet client...