Fraud Investigator

1 week ago


Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future Fraud Investigator

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who has experience in:

- Investigate cases of criminal, ethical, tip offs, fraudulent incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally and report findings to management

You will be responsible for:

- Prioritizes fraud cases for investigation based on likelihood of yielding desired results
- Ensure optimal utilization of Fraud tools including timeous Case Management loading systems (BAB, Care, SECM/IC Fraud)
- Daily loading of cases, scanning of orders, maintenance of registers (cases, exhibits, orders etc.)
- Execute investigation activities in line with applicable standards and laws to maximize recoveries for the Bank
- Measured by the achievement of the target achieved for the area under control
- Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
- Actively participate in key internal forums and share information and insights with colleagues across the Bank
- Cultivate and manage objective working relationship with variety of stake holders including with collaboration with end user segments, band and support units (Business, Finance, Central Credit, Human Capital, WesBank, Treasury). Subpoenas and dates are met

We can be a match if you have:

- Over 5 years in a fraud investigation role

Job Details

Application Closing Date

12/02/24


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