Fraud Investigations Manager

5 days ago


Johannesburg, South Africa FNB South Africa Full time
Job title : Fraud Investigations Manager Job Location : Gauteng, Johannesburg Deadline : December 28, 2024 Quick Recommended Links
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Job Description

  • To develop and implement fraud detection and prevention strategies and practices by using fraud trend insights within the fraud community to effectively and proactively detect fraud incidents 
  • Manage team resources by providing clarity and direction in the interpretation of fraud prevention and detection practices to reduce further losses
  • Manage costs within approved budget and timely submit required financial documents
  • Manage investigation team activities in line with applicable standards and laws to maximize recoveries for the Bank
  • Lead participation in specialist practice forums to share information and insights across the business
  • Cultivate and manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry
  • Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
  • Evaluate the efficiency and effectiveness of delivery in fraud investigations, managing criminal case of various complexities from minor infringements to major fraud cases
  • Share and impart knowledge of FNB fraud prevention and intervention practices to team members through relevant forms of delivery

Qualifications and skills 

  • Degree/Diploma/Certification in banking/commerce
  • 5- 7 years or more relevant experience

  • Accounting / Financial Services  jobs

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