Training Development Specialist
5 days ago
About Telebest
">Telebest is a dynamic and innovative company that prioritizes employee development and growth.
">About the Role
">We are seeking an experienced Training Officer to join our team as a Training Development Specialist. This role will involve designing and implementing employee development programs in our 24-hour Contact Centre environment.
">Key Responsibilities
">- Design and implement effective training programs to enhance employee skills and knowledge.
">- Monitor and facilitate training sessions to ensure high-quality delivery.
">- Prepare and update training materials to meet evolving business needs.
">- Facilitate training programs to equip employees with essential skills for success in our Contact Centre.
">- Collaborate with HR teams to develop and execute strategic talent management initiatives.
">Requirements
">To be successful in this role, you should have:
">- A qualification in training or education.
">- At least 3 years of experience in designing and implementing employee development programs in a Contact Centre environment.
">- Strong communication and interpersonal skills to effectively engage with diverse audiences.
">- Ability to work well under pressure and manage multiple tasks simultaneously.
">What We Offer
">- Competitive salary: £35,000 - £40,000 per annum, depending on experience.
">- Opportunities for professional growth and development within a dynamic organization.
">- Collaborative and supportive team environment.
">- Flexible working arrangements to suit your needs.
">About You
">You should be a motivated and results-driven individual with a passion for training and development. If you are looking for a challenging role that offers opportunities for growth and advancement, we encourage you to apply.
">Salary range estimate: £35,000 - £40,000.
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