Training Development Specialist

5 days ago


Sandton, South Africa Telebest Full time

About Telebest

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Telebest is a dynamic and innovative company that prioritizes employee development and growth.

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About the Role

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We are seeking an experienced Training Officer to join our team as a Training Development Specialist. This role will involve designing and implementing employee development programs in our 24-hour Contact Centre environment.

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Key Responsibilities

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- Design and implement effective training programs to enhance employee skills and knowledge.

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- Monitor and facilitate training sessions to ensure high-quality delivery.

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- Prepare and update training materials to meet evolving business needs.

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- Facilitate training programs to equip employees with essential skills for success in our Contact Centre.

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- Collaborate with HR teams to develop and execute strategic talent management initiatives.

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Requirements

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To be successful in this role, you should have:

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- A qualification in training or education.

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- At least 3 years of experience in designing and implementing employee development programs in a Contact Centre environment.

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- Strong communication and interpersonal skills to effectively engage with diverse audiences.

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- Ability to work well under pressure and manage multiple tasks simultaneously.

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What We Offer

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- Competitive salary: £35,000 - £40,000 per annum, depending on experience.

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- Opportunities for professional growth and development within a dynamic organization.

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- Collaborative and supportive team environment.

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- Flexible working arrangements to suit your needs.

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About You

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You should be a motivated and results-driven individual with a passion for training and development. If you are looking for a challenging role that offers opportunities for growth and advancement, we encourage you to apply.

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Salary range estimate: £35,000 - £40,000.



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