Customer Service Supervisor

The Skills Mine is seeking an experienced Customer Service Team Supervisor to lead our team in delivering exceptional customer experiences. This role is responsible for ensuring that the team meets customer needs, understands customer requests, and delivers against those requests.ResponsibilitiesCustomer Experience: Ensure that the team attends to customers,...

Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...

**About Moove** Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility...

**Division**:Abbott Core diagnostics** **Location**:Johannesburg** **DO WORK THAT MATTERS.** At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 150 countries and with businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals,...

**Minimum Requirements** **Matric** **Drivers license** **5 years experience in a customer service position** **Experience within manufacturing, engineering or technical environment** **Duties**: - **Supervise day to day operations of customer service department**: - **Assessing service statistics**: - **Training internal sales staff**: - **handling...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Gauteng**, JHB - Central** **Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)** **Our client in the manufacturing industry is seeking a Client Service Coordinator to join their Gauteng Team** **Requirements**: *** - **Senior Certificate or higher** ***: - **At least 5 years’ customer service experience in a closely related...

**Duties and Responsibilities**: **Overall Customer Service** - Plan, coordinate and control the activities of the customer service team to maintain and enhance customer experience; and meet revenue and organizational objectives. - Develop and maintain customer service standard operating procedures. - Enhance and Encourage a culture of customer service....

**Supervision and leadership** - Oversee and assess the activities of the customer service staff to ensure highest levels of customer service. - Provide regular performance-related feedback to agents. - Strategize and monitor daily customer service operations. - Assist customer service staff with duties as needed. - Assign, evaluate and supervise the work of...

**Minimum requirements for the role**: - Must have a Degree in Business / Supply Chain Management or related. - An MBA degree will be an added advantage. - Minimum 3 years experience in managing a team is essential - Minimum 5 years operational experience in Customer Service, Commercial, Logistics, Supply Chain and Administration will be required - Strong...

**Area of Specialization **: To manage all Customer Service generic and interface services related to specialist fields in a defined geographic area, with the objective of providing excellent customer service. **Minimum Requirements** Qualification(s): - Related B Degree or Equivalent Related Minimum Experience: - 3 - 5 years Customer Services...

Main Purpose: Handles all back-end support activities related to invoicing, credit notes and debit notes, ensuring proper approval has been received prior to executing such transactions. Knowledge Skills and Abilities, Key Responsibilities: KEY RESPONSIBILITIES: Managing customer product orders - Answers inbound customer calls related to the order-to-cash...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

About the PositionWe are looking for a skilled Cleaning Services Supervisor to lead our housekeeping team at Staff Connection. As an Executive Housekeeper, you will be responsible for overseeing daily operations, ensuring high standards of cleanliness, and providing exceptional customer service.Key ResponsibilitiesDevelop and implement effective cleaning...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

- What you will be doing - About us: World Courier: Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over...

Main Purpose: Responsible to provide customer support excellence to internal and external business partners by acting as a primary contact point for information requests and business enquiries. Deals with order placement, stock availability, order delivery follow-ups, country stock position updates, outstanding paperwork (invoices, delivery notes)....

We are currently recruiting for a dynamic, energetic and strong individual who is capable of running the daily operations in the Dispatch and Collections Department. The position oversees the professional growth and development of the department. **Requirements**: - Grade 12 / Matric essential - Qualification in warehouse/logistics (beneficial but not...

**Synopsis** Our client is looking for a **Customer Service Representative. **This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. **This is a contract role based in Johannesburg** The principal accountabilities of the Customer Service...

Years exp: min 4 years. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Manage large amounts of incoming calls - Log service calls received - Coordinate...