Customer Services Supervisor

**Role Summary**: The primary objectives of the Customer Support Supervisor is to drive market leading response and customer service, achieve orders booked targets and meet income objectives established for the assigned QRC. This position maintains the on-going business relationship with selected customers and daily interactions with shop and scheduling...

- What you will be doing -: The role of Customer Service Supervisor is to monitor & supervise the daily overall smooth operation, activities & co-ordination of the CS Department in line with the strategy, SOPs, Work Instructions & policies. The CS Supervisor will focus on continuously improving & maintaining customer service excellence thereby ensuring the...

**What you will be doing**: **POSITION **SUMMARY**: The role of Customer Service Supervisor is to monitor & supervise the daily overall smooth operation, activities & co-ordination of the CS Department in line with the strategy, SOPs, Work Instructions & policies. The CS Supervisor will focus on continuously improving & maintaining customer service...

Job title : Customer Service Supervisor (JHB)Job Location : Gauteng, JohannesburgDeadline : April 12, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionAssist passengers with ticket sales, bookings and flight changes; Handle issues such as delays, cancellations, and other operational challenges; Explain processes to customers and...

Direct message the job poster from MAPEI South Africa.The Customer Service Supervisor is responsible for leading and overseeing a team of customer service representatives, ensuring high quality service, resolving customer issues, and improving customer satisfaction.Main duties and responsibilities:Collaborate with the sales team to deliver on sales revenue...

About UsAt Clicks Group, we believe that customer satisfaction is key to our success.Job OverviewWe are seeking an experienced Customer Service Senior Supervisor to join our team and lead our customer service team to deliver exceptional customer experiences across our stores. This role requires a strong people person with excellent communication and...

Job title : Supervisor: Frontline ServicesJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries Description Frontline Management and SupervisionOversee receptionists and switchboard operators Develop and implement service standards for frontline operations Ensure coverage at reception at all...

Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...

Fusion Personnel is seeking a skilled Care Services Supervisor to oversee our customer care team.

Our client is an internationally renowned clearing and forwarding agent with offices nationally covering 4 main cities. They have an exciting new role available for a Customs Supervisor and require an individual with extensive customs knowledge to lead and manage 5 Entry Clerks.This role focusses on imports for all modes of transport but exports experience...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

_**DETAILS OF THE VACANCY**_ **Job Title** **Customer Care Supervisor** **Location** Johannesburg - Gandhi **Salary Grade** Supervisor **Reporting to** Regional Manager **Reporting staff** Yes **Type of Position** Permanent **Working hours** Mondays to Fridays from 08h00 - 16h30 Alternate Saturdays from 09h00 - 12h30 **PURPOSE OF THE POSITION...

Field Service Supervisor needed to manage our field service operations in the Southern African region.The successful candidate will be responsible for coordinating and executing field service activities, ensuring high-quality service delivery, and maintaining customer satisfaction.Key Responsibilities:Coordinating field service activities and ensuring timely...

Job DescriptionWe are seeking a highly skilled Sales and Customer Support Leader to join our team at MAPEI South Africa. In this role, you will be responsible for leading and overseeing a team of customer service representatives, ensuring high quality service, resolving customer issues, and improving customer satisfaction.Main responsibilities...

A vacancy exists for a **Supervisor** at Robertville. The position will report to the Operational Manager, respectively. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security on site, adhering to site specific security requirements and ensuring that Client’s needs are efficiently and professionally met at...

Main Purpose: Handles all back-end support activities related to invoicing, credit notes and debit notes, ensuring proper approval has been received prior to executing such transactions. Knowledge Skills and Abilities, Key Responsibilities: KEY RESPONSIBILITIES: Managing customer product orders - Answers inbound customer calls related to the order-to-cash...

Main Purpose: Handles all back-end support activities related to invoicing, credit notes and debit notes, ensuring proper approval has been received prior to executing such transactions. Knowledge Skills and Abilities, Key Responsibilities: Key responsibilities: Managing customer product orders - Answers inbound customer calls related to the order-to-cash...

Core Group represents some of the world's most valued and loved brands in Sub-Saharan Africa. As such, the functioning and operation of our warehouse plays an essential role in our business. The Customer Service Advocate acts the middle man between the customer and business. We are looking for an individual with good communication and administrative skills....

Job ResponsibilitiesAs a Hygiene Services Supervisor with Ecowize, you will be responsible for managing and coordinating all operational functions on site and ensuring that we deliver a daily food safe facility to customer standards.You will use information obtained at the site to complete inspections, micros, audits, and customer feedback. This role...

Job ResponsibilitiesProvide a reliable and trustworthy customer service.Identify and understand customer needs to consistently provide a high quality service.Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.Escalate any queries or complaints to the appropriate...