Junior Payment Operations Analyst
7 months ago
**Job Overview**:
**Responsibilities**:
- Compiling and maintaining all Payment concerns and following up on them.
- Identify area of concern and escalate accordingly.
- Keep a daily check on transactions.
- Manage customer communication through internal tools and investigate customer concerns.
- Assisting Internal team with all Deposit and withdrawal queries.
- Usage of Payment Portals for transaction monitoring and identification.
**Requirements**:
- Experience of working in an e-commerce business.
- Knowledge of Payment Systems associated with deposits and withdrawals.
- Flexibility to work shifts in a 24/7 environment.
- Ability to work in a multi-dimensional environment.
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