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Junior Tour Operator
2 weeks ago
We are currently recruiting for qualified Junior Tour Operator you will be responsible for managing reservations and bookings for various travel services.
Key Responsibilities:
Reservation Management:
- Assist customers in selecting appropriate travel services based on their preferences and requirements.
- Make reservations for flights, accommodations, car rentals, tours, and other travel-related services.
- Coordinate with travel suppliers to confirm bookings and resolve any issues or changes.
Administrative Tasks:
- Maintain accurate and up-to-date records of reservations, bookings, and customer interactions.
- Generate reports related to reservations, bookings, and customer satisfaction as required.
- Collaborate with the team to develop efficient workflows and improve operational processes.
Product Knowledge:
- Stay updated on travel industry trends, destinations, and supplier offerings.
- Possess in-depth knowledge of various travel services, including flights, hotels, car rentals, and tours.
Qualifications and Skills:
- High school diploma or equivalent; additional certification in travel and tourism is a plus.
- Proven experience in reservations, travel agent, or in a similar role.
- Excellent communication skills, both verbal and written, with a strong command of English.
- Outstanding customer service and interpersonal skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Strong attention to detail and accuracy.
- Demonstrable experience in the tourism industry, with expertise in Southern African travel arrangements.
- Computer literate, with exceptional attention to detail and professional writing skills
- Top-notch interpersonal skills, including communication, respect, and empathy
- A knack for multi-tasking with fast turnaround times
- A team player and also able to work independently
- Willingness to ask questions, take criticism constructively, and continually learn and grow with the position
Pay: R10,000.00 - R12,000.00 per month
Ability to commute/relocate:
- Century City, Western Cape: Reliably commute or planning to relocate before starting work (required)
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