Risk & Payments Analyst
7 months ago
**Purpose of Role**:
Join our dynamic team as a Risk & Payment Analyst for our Casino, where you will play a pivotal role to ensure continuous risk and payment management. You will be also involved in analyzing customer behaviour and carrying out bonus related checks.
**Duties and Responsibilities**:
- Verify all the required funded accounts which are flagged by our reports.
- Verify accounts which hit velocity checks for transactions made on deposit options.
- Verify accounts which fail internal control checks and block them to mitigate abuse.
- Verify accounts where financial information misuse is suspected.
- Carry out required and mandatory KYC checks along with document validation.
- Accurately maintaining the integrity of the database by analyzing player information and removing negative players such as fraudsters, bonus abusers, syndicates, and other unprofitable players.
- Withdrawal verification involving all aspects including game play checks to ensure fair play before any money is paid out.
- Manage all payment queries and handling with the transaction reconciliation and withdrawal processing.
**Requirements**:
- Grade 12 or equivalent.
- Experience in working for an international contact centre.
- Previous Fraud & Risk experience (minimum 1 year) preferably in the online gambling industry.
- Excellent communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely.
- Outstanding interpersonal skills, with the ability to build rapport, empathize with customers, and deliver exceptional service.
- Strong problem-solving abilities and a proactive mindset to resolve customer issues effectively and efficiently.
- Ability to work in a fast-paced, team-oriented environment with a strong sense of accountability.
- Ability to work 24/7 shifts, including evenings, weekends, and holidays.
**_ Moonspin is committed to the transformation and redr_**e**_ssing of past inequalities. Our employment equity goals will be considered in our selection process._
-
Payment Operations Analyst
5 days ago
Century City, South Africa White Hat Gaming Full time**Purpose of Role**: Managing all payment-related queries and concerns. **Responsibilities**: - Compiling and maintaining all Payment concerns and following up on them - Identify area of concern and escalate accordingly - Liaise with Finance about Missing transactions - Liaise with Payment Product team for all technical actions & systems - Keep a daily...
-
Risk, Payments
3 months ago
Century City, South Africa White Hat Gaming Full time**Purpose of Role**: Join our dynamic team as a Fraud Analyst for our Sportsbook, where you will play a pivotal role to ensure continuous risk management and pro-actively anticipate issues to minimize risk exposure in our Sportsbook activities. Identify and investigate potentially fraudulent account activities and set measures in place to mitigate. You will...
-
Junior Payment Operations Analyst
7 months ago
Century City, South Africa White Hat Gaming Full time**Job Overview**: **Responsibilities**: - Compiling and maintaining all Payment concerns and following up on them. - Identify area of concern and escalate accordingly. - Keep a daily check on transactions. - Manage customer communication through internal tools and investigate customer concerns. - Assisting Internal team with all Deposit and withdrawal...
-
Market Risk Analyst
1 month ago
Cape Town City Centre, South Africa Jobted ZA C2 Full time- One of South Africans leading companies is on the lookout for a Market Risk Analyst to join their team. Duties: - Understand institutions strategies and business models in the relevant environments to which the risk types mentioned above relate. - Develop analytical methods to analyse and interpret risk-based regulatory data submissions. - Contribute to...
-
Product Risk Analyst
4 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeAn industry requiring specialist skills, deserves specialist recruitment. I am a Specialist Risk Analytics & Data Recruiter working with very prestigious corporate concerns in the Western Cape. Assisting you in exploring new commercial opportunities within the market is my main priority. This will allow me to enhance your current skills within the Financial...
-
Senior Model Risk Analyst
4 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeJob & Company Description An industry requiring specialist skills, deserves specialist recruitment. I am a Specialist Risk Analytics & Data recruiter working with very prestigious corporate concerns in Gauteng. Assisting you in exploring new commercial opportunities within the market is my main priority. This will allow me to enhance your current skills...
-
Casino Player Analyst
7 months ago
Century City, South Africa White Hat Gaming Full time**Purpose of Role**: As a Casino Player Analyst - Floor Manager, you'll be a key player in safeguarding our operations and ensuring a fair and safe gaming environment for our players. Your responsibilities will include: **Duties and Responsibilities**: - Proactively and reactively monitoring and addressing accounts involved in bonus abuse or other...
-
Product Risk Analyst
4 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeAn industry requiring specialist skills, deserves specialist recruitment. I am a Specialist Risk Analytics & Data recruiter working with very prestigious corporate concerns in Western Cape. Assisting you in exploring new commercial opportunities within the market is my main priority. This will allow me to enhance your current skills within the Financial...
-
Quantitative Analyst
4 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeLocation: Cape Town Qualifications: Honours in Statistics, Actuarial Science, or Mathematics Experience: 3+ years in model validation for credit risk models Summary: Take the lead in reshaping credit risk strategies as a Quantitative Analyst Model Development Specialist! Join a trailblazing team, applying cutting-edge techniques to validate and enhance...
-
Fraud Analyst
3 months ago
Century City, South Africa White Hat Gaming Full timeMoonspin is proud to offer industry leading Customer Support, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent...
-
Fraud Analyst
7 months ago
Century City, South Africa White Hat Gaming Full timeMoonspin is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent...
-
Fraud Analyst
6 months ago
Century City, South Africa White Hat Gaming Full time**Purpose of the Role** To ensure continuous risk management and pro-actively anticipate issues to minimize risk exposure in our gaming activities. Identify and investigate potentially fraudulent account activities and set measures in place to mitigate. You will be also involved in analyzing customer behavior. **Key Responsibilities**: - Verify all the...
-
Consultant
1 week ago
Century City, South Africa Mazars Careers Full timeAn opportunity exists in the Business Sustainability Division of Mazars; an international professional services firm, based in Cape Town. The main purpose of this role is to keep pace with Mazars international sustainability success, evolving regulation and market sentiment Mazars in South Africa is seeking an experienced sustainability professional to join...
-
Credit Analyst
2 months ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timePosition Title: Credit Analyst Location: Northen suburbs Experience Required: Minimum 4 Years in a Similar Role Job Overview: We are seeking a highly skilled and analytical Credit Analyst to join our finance team. The successful candidate will be responsible for evaluating the creditworthiness of potential and existing clients, making recommendations based...
-
Senior Credit Risk Analyst
5 days ago
City Bowl, South Africa Network Recruitment (South Africa) Full time**Education**: - University degree in Mathematics, Statistics or Risk management **Job Experience & Skills Required**: - 3 - 5 years’ experience in analytics and consumer portfolios - Must be fully competent in SQL and SAS or other equivalent structured language software - Advanced Analytics and insight into machine learning or AI modelling Reach out...
-
Quantitative Risk Analyst
1 month ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeAre you an experienced risk and finance professional with a knack for innovative problem-solving? We are seeking a driven, entrepreneurial individual to lead cutting-edge projects in the financial services sector. If you're passionate about transforming risk and finance strategies and delivering real impact, this is the perfect opportunity for you! Key...
-
Shop Assistant
7 months ago
Century City, South Africa Lunar Mart Full timeGrocery Store looking for a shop assistant and cashier. The duties and activities in this area needs to be executed by following procedure efficiently, accurately, and courteously. This ensures maximizing selling opportunities and minimizing risk to the business. Duties and Responsibilities: - Receive and check float for the day. - Able to work day and...
-
Financial Analyst
1 week ago
City Bowl, South Africa Communicate Recruitment Full timeA large and well-known company is seeking a qualified Chartered Accountant to take on the role of Financial Analyst Responsible for reporting submission required at EXCO, and Board level Reconcile various accounts to include General Ledger, provisions, accruals, and Loan accounts Provide and ensure compliance and effective overall risk management Review...
-
Fraud Manager
1 week ago
Century City, South Africa Moonspin PTY LTD Full timeMoonspin is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent...
-
Fraud Manager
6 days ago
Century City, South Africa White Hat Gaming Full timeMoonspin is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent...