Product Owner

5 months ago

Brackenfell, South Africa ShopriteX Full time

**Role Purpose**

The role of the Product Owner: Data and Analytics Products at ShopriteX is to own and manage the entire lifecycle of data products, ensuring the creation of valuable, sustainable, and reusable solutions that meet the needs and expectations of customers and/or stakeholders. This role involves collaborating closely with Squad Leads and Subject Matter Experts to gather requirements for data and analytical capabilities that serve customers and align with business objectives. The Product Owner actively engages with various stakeholders, including Business Analysts, Data Scientists, and Squad Leads, to collect suitable design specifications and oversee the end-to-end development of data and analytics products. This encompasses taking full responsibility for delivery, adoption, and seamless use of these products by customers and stakeholders, as well as addressing impediments and constraints to support development teams in meeting agreed-upon specifications and timelines. Additionally, the Product Owner maintains constant communication with Squad Leads to ensure alignment with expectations and strives to embed data and analytics best practices while collaborating with Data and Analytics Chapter teams to ensure successful delivery.

**Role Description**:
**Product Design, Development and Delivery**
- Collaborate with relevant Squad Leads or data product authors to design data products, providing guidance on feature breakdown and user story definition, establishing support structures, including monitoring and alert features.
- Actively source and secure necessary data access to build or improve data and analytical products.
- Facilitate workshops and lead the requirements-gathering process with relevant stakeholders, documenting artifacts for further exploration and incorporating input from various stakeholders (i.e., Tech Leads, Solution Architects, Data Analysts, Data Scientists, among others.)
- Take ownership and drive the production and implementation of data and analytics products within analytics engineering, machine learning, and enterprise facing data environments (e.g., data lake, data marts, data warehouse, reporting dashboards).
- Manage the end-to-end delivery process of data products into production and monitor routine execution, (as well as data drift and relevance)
- Assist in identifying the required resources for the delivery of data products and engage relevant processes and stakeholders to ensure alignment, commitment, and completeness of activities as per delivery timelines.
- Manage and resolve any operational impediments to the delivery of data products, such as data issues and lagging stakeholders.
- Ensure all requirements are met and related testing has been conducted prior to REX deployments.
- Manage comprehensive data product documentation as part of the data product IP management framework and contribute to further improvements.

**Stakeholder Engagement and Roadmap Management**
- Partner with Squad Leads and relevant stakeholders to gather valuable insights and identify opportunities for data product improvements, through careful examination of use case feedback, patterns of usage, and the level of adoption of the data products.
- Maintain a comprehensive and forward-looking perspective on the development and evolution of data product roadmaps over a 3 to 18-month view.
- Contribute to the prioritisation of delivery and roadmap formulation, researching its potential value to business goals and objectives, including usability (impact on user experience and expectation), feasibility (available resources, and potential constraints), and viability (long-term sustainability, cost-effectiveness, and potential return on investment).

**SAFe** **Support and Representation**
- Support SAFe ceremonies with documentation and representation on the relevant meetings for data and analytics products.
- Assist the Head of Insights and Data Monetisation in preparing content for selected SAFe ceremonies, representing the Insights and Data Monetisation tribe perspective.

**Performance Measurement and Marketing**
- Track and measure data products' performance at ShopriteX, including value realization, usage, and health metrics.
- Manage product marketing responsibilities for the Rex Insights platform, including collateral and training.

**Community Engagement and Awareness**
- Maintain close contact with Shoprite Technology's Data and Analytics practice to stay informed about data practices, competencies, capabilities, and initiatives, facilitating feedback between Shoprite X and Shoprite Technology's data and analytics communities.
- Incorporate the Data and Analytics Chapter's Standards of Practice and collaborate with Chapter leadership to utilise Chapter teams to ensure the delivery of data and analytics products across ShopriteX.
- Monitor macro and market trends, providing guidance to Analysts and Scientists on valuable new opportunities and potential threats to mitigate.

**Quali

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