Digital Commerce Product Owner Iii

5 months ago

Brackenfell, South Africa ShopriteX Full time

**Role Purpose**

The **Product Owner III** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns multiple products of varying to high complexities, **impact and visibility products and engages and collaborates with product management to execute the product vision, strategy, and roadmap.

**Role Description**
- Takes the lead in the solution design of new features and works with business stakeholders to create the optimal user experience and assess the impact on the backend.
- Facilitates workshops and leads the requirements gathering process, including creating wireframes and engaging stakeholders for input and sign-off.
- Ensures UI alignment with wireframes and feature requirements, guiding designers and actively participating in demo sessions to substantiate design decisions based on backend knowledge.
- Documents the impact of the user experience on data models, business logic and microservices in detail, including context diagrams, system/data flows, and high-level system integration requirements.
- Review integration and architecture specifications and provides input to ensure they address all requirements.
- Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning, collaborating with program management in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives.
- Continuously refine and sequence the product backlog:

- Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria.
- Ensure all user stories are written and that each user story has acceptance criteria.
- Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities:

- Provide clear solution direction to the agile team **(or multiple agile teams)**:

- Sequence user stories based on team PI objectives.
- Balance PI objectives with local team requirements.
- Ensure team backlog readiness for next iteration.
- Include the team in backlog refinement.
- Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups, and system demos.
- Help create a release plan and track progress towards the release of a product.
- Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.
- Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey. Customers being any end-user i.e. consumers, operational users, etc.
- Provide strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion.
- Test new features in the staging environment (user acceptance testing) in collaboration with business stakeholders, to provide business sign-off on the feature
- Actively promote and advocate product features and customer-first product design incl. high levels of customer empathy.
- Adhere to and improve customer service levels across businesses and service.
- Provide integrated reporting and feedback.
- **Engage at a senior level with respect to customer centric product concepts and best practices.**:

- ** Coach and support junior and mid-level product owners in their development**.

**Qualifications and general experience**
- Degree in Business, IT, Engineering, Marketing, or another relevant field - (essential).
- Certified Product Owner / certified SAFe Product Owner - (essential).
- ** +6 years' experience in a Lead or Senior Product Owner role**, with experience working in an agile team and proven success launching **new and complex** product features and translating business strategy and analysis into successful consumer products - (essential).
- **Extensive** experience collaborating across multi-disciplinary teams to deliver complex projects - (essential).
- ** InDepth** understanding and experience with analytics and big data - (essential).
- ** Strong** commercial experience in digital led business development environments - (essential).
- ** Extensive** Customer user and loyalty experience - (essential).
- **Solid Knowledge** of legal compliance (POPIA, Electronic Information Act, etc.) - (essential).
- General marketing or retail experience - (essential).
- Ecommerce experience - (essential)
- Exposure to the African digital market and customers - (desired).

**Specific experience: Web for Commerce**
- +5 years' previous experience managing the design, build out and backlog management of a responsive website with Ecommerce capabilities. Having experience in the Ecommerce industry will give you a deep understanding of the challenges and opportunities facing ecommerce busi

  • Digital Commerce: Product Owner Iii

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The **Product Owner** III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns multiple products** of varying to high...

  • Ecommerce Product Owner

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high complexities,...

  • Product Owner: Payment and Pos

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The **Product Owner III** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns multiple products of varying to high...

  • Digital Commerce Catalogue Coordinator

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** **Role Description** **1. Catalogue coordination** - Work with Management to proactively plan product catalogues in line with upcoming promotions and product / merchandising strategies. - Keep up to date with brand-, design-, and other relevant standards pertaining to eCommerce catalogue delivery. - Develop and maintain an understanding of...

  • Product Owner Ii

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The **Product Owner** **II** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns products of varying complexities**,...

  • Digital Commerce: Digital Product Catalogue Manager

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The Digital Product Catalogue Manager is dedicated to enhancing the online shopping experience for customers. This role manages and optimises all facets of the digital product catalogue and enrichment functions to facilitate seamless purchasing decision-making for online customers. This role leverages in-depth product catalogue, enrichment...

  • Digital Commerce: Sales Manager

    3 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role purpose** The Digital Commerce Sales Manager for general merchandise is responsible for driving sales of the Sixty60 general merchandise offering by creating awareness, excitement and appeal of the offering. The role will be to manage and lead a merchandising team who will effectively merchandise the offering. The General Merchandise Digital Commerce...

  • Digital Product Data Capturer

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    Role Purpose Role Description - Enrich digital products with rich images, media, and product descriptions across all digital channels. - Accurately link related and recommended products to drive product page reviews. - Assign relevant and navigable product attributes to promote product discovery. - Engage with product data vendors and/or suppliers for...

  • Lead BI Analyst

    6 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Value Proposition** At ShopriteX we're re-imagining retail, removing friction for our customers' shopping experience, and driving a tech-led future for the biggest retailer in Africa. We're looking for talented minds to join our team in Cape Town. So, if you're enthusiastic about retail, working in a creative environment with a truly customer-first...

  • Digital and E-commerce Manager

    5 months ago

    Brackenfell, South Africa Tafelberg Furniture Stores Full time

    **Digital & E-Commerce Manager** We are currently seeking to employ an experienced Digital and eCommerce Manager to oversee the team and all day-to-day aspects of the various eCommerce businesses in the chain. Having been trading for 60 years, Tafelberg Furnishers is a well-established retail brand that prides itself on its family values and exceptional...

  • E Commerce Assistant

    5 months ago

    Brackenfell, South Africa BIGSIX Full time

    **Job description** Job Title: E-Commerce Assistant Location: Reside in Northern Sub Company Overview: We are Outdoor retailers based in the Western Cape and have been in business for 16 years. **Responsibilities**: - Maintain the company's e-commerce website, ensuring it runs smoothly and efficiently. - Load new products onto the website, including...

  • Digital Commerce: Brand Manager

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Value Proposition** At ShopriteX - the Shoprite Group's digital innovation hub based in Brackenfell, Cape Town - we're re-imagining grocery retail. Every day we're working hard to make the everyday effortless for our customers. We do this by removing friction and driving a tech-led future for the Shoprite Group of companies - Africa's biggest retailer....

  • Digital Commerce: Marketing Campaign Manager

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Value Proposition** At ShopriteX we're re-imagining retail, removing friction and driving a tech-led future for the biggest retailer in Africa, and we're looking for talented minds to join our Digital Commerce team in Brackenfell, Cape Town. If you're excited by the opportunity to join the team behind Sixty60, the nation's leading grocery delivery app,...

  • Product Owner

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The role of the Product Owner: Data and Analytics Products at ShopriteX is to own and manage the entire lifecycle of data products, ensuring the creation of valuable, sustainable, and reusable solutions that meet the needs and expectations of customers and/or stakeholders. This role involves collaborating closely with Squad Leads and...

  • E-commerce Assistant Catalogue Copywriter

    5 months ago

    Brackenfell, South Africa Tafelberg Furniture Stores Full time

    **E-commerce Assistant Catalogue Copywriter** We are currently seeking to employ an E-Commerce Assistant Catalogue Copywriter in our Online department. **Responsibilities**: - Create new online product listings. - Product data entry into the e-commerce platform. - Product description writing. - Source product data and -pictures from vendors. - Product...

  • E-commerce Assistant Catalogue Copywriter

    5 months ago

    Brackenfell, South Africa Beds-On-Line Full time

    **E-commerce Assistant Catalogue Copywriter** We are currently seeking to employ an E-Commerce Assistant Catalogue Copywriter in our Online department. **Responsibilities**: - Create new online product listings. - Product data entry into the e-commerce platform. - Product description writing. - Source product data and -pictures from vendors. - Product...

  • E-commerce Manager

    5 months ago

    Brackenfell, South Africa Pepkor Speciality Full time

    Pepkor Speciality is excited to announce that we are seeking to employ an e-Commerce Manager who will be responsible for effectively managing our e-Commerce department, which includes our Web Development team and E-commerce Distribution teams. **Key Responsibilities**: - Drive and facilitate the development of a strategy for Speciality eCommerce department...

  • Product Manager: Reporting Assets

    5 months ago

    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of the Product Manager II role is to drive the building of products that meet customer needs over the product-market lifecycle, by defining the roadmap and driving continuous exploration to define the benefit hypothesis, business processes and solution intent for program epics, in collaboration with business leads,...

  • Digital Commerce: Customer Engagement Manager

    5 months ago

    Brackenfell, South Africa ShopriteX Full time

    **Purpose of the **role** The purpose of the Customer Engagement Manager is to improve the customer experience through effective engagement, deliver customer growth and profitability for Checkers Sixty60. This role sits within the Marketing team. By working closely with the Data Analysis team, you'll help us understand our customers better. You'll use...

  • Product Data Coordinator

    1 month ago

    Brackenfell, Western Cape, South Africa O'Brien Recruitment Full time

    Product Data CoordinatorO'Brien Recruitment is seeking a highly skilled Product Data Coordinator to join our team for a 3-month contract. As a Product Data Coordinator, you will be responsible for managing and updating product catalogs with accurate information, capturing and maintaining digital product data, and writing clear and engaging product...