Product Owner: Payment and Pos
7 months ago
**Role Purpose**
The **Product Owner III** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns multiple products of varying to high complexities, **impact and visibility products and engages and collaborates with product management to execute the product vision, strategy, and roadmap.
**Role Description**
- Takes the lead in the solution design of new features and works with business stakeholders to create the optimal user experience and assess the impact on the backend.
- Facilitates workshops and leads the requirements gathering process, including creating wireframes and engaging stakeholders for input and sign-off.
- Ensures UI alignment with wireframes and feature requirements, guiding designers and actively participating in demo sessions to substantiate design decisions based on backend knowledge.
- Documents the impact of the user experience on data models, business logic and microservices in detail, including context diagrams, system/data flows, and high-level system integration requirements.
- Review integration and architecture specifications and provides input to ensure they address all requirements.
- Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning, collaborating with program management in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives.
- Continuously refine and sequence the product backlog:
- Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria.
- Ensure all user stories are written and that each user story has acceptance criteria.
- Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities:
- Provide clear solution direction to the agile team **(or multiple agile teams)**:
- Sequence user stories based on team PI objectives.
- Balance PI objectives with local team requirements.
- Ensure team backlog readiness for next iteration.
- Include the team in backlog refinement.
- Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups, and system demos.
- Help create a release plan and track progress towards the release of a product.
- Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.
- Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey. Customers being any end-user i.e. consumers, operational users, etc.
- Provide strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion.
- Test new features in the staging environment (user acceptance testing) in collaboration with business stakeholders, to provide business sign-off on the feature
- Actively promote and advocate product features and customer-first product design incl. high levels of customer empathy.
- Adhere to and improve customer service levels across businesses and service.
- Provide integrated reporting and feedback.
- **Engage at a senior level with respect to customer centric product concepts and best practices.**:
- ** Coach and support junior and mid-level product owners in their development**.
**Qualifications and general experience**
- Degree in Business, IT, Engineering, Marketing, or another relevant field - (essential).
- Certified Product Owner / certified SAFe Product Owner - (essential).
- ** +6 years' experience in a Lead or Senior Product Owner role**, with experience working in an agile team and proven success launching **new and complex** product features and translating business strategy and analysis into successful consumer products - (essential).
- **Extensive** experience collaborating across multi-disciplinary teams to deliver complex projects - (essential).
- ** InDepth** understanding and experience with analytics and big data - (essential).
- ** Strong** commercial experience in digital led business development environments - (essential).
- ** Extensive** Customer user and loyalty experience - (essential).
- **Solid Knowledge** of legal compliance (POPIA, Electronic Information Act, etc.) - (essential).
- General marketing or retail experience - (essential).
- Ecommerce experience - (essential)
- Exposure to the African digital market and customers - (desired).
**Specific experience: Payments and POS**
- Previous experience implementing payment solutions within B2C Ecommerce (online card payments, wallet payments, loyalty programmes, instant EFT, gift cards, vouchers, etc.)
- Understanding of the latest trends in payment technology and opportunities available to make onlin
-
Product Owner Iii
2 months ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** We are seeking a dynamic Product Owner to join our Strategic Partnerships, New Business Development & Customer Innovation team. As part of this external, digitally focused team, you will play a pivotal role in driving customer innovation and new opportunities to fuel the Shoprite ecosystem. The team's mission is to unlock alternative...
-
Product Owner Iii
1 week ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high complexities,...
-
Product Owner Ii
7 months ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The **Product Owner** **II** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns products of varying complexities**,...
-
Product Owner Iii
17 hours ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high complexities,...
-
Product Owner
7 months ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The role of the Product Owner: Data and Analytics Products at ShopriteX is to own and manage the entire lifecycle of data products, ensuring the creation of valuable, sustainable, and reusable solutions that meet the needs and expectations of customers and/or stakeholders. This role involves collaborating closely with Squad Leads and...
-
Ecommerce Product Owner
7 months ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying to high complexities,...
-
Digital Commerce: Product Owner Iii
7 months ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The **Product Owner** III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns multiple products** of varying to high...
-
Digital Commerce Product Owner Iii
7 months ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The **Product Owner III** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns multiple products of varying to high...
-
Epic Owner
21 minutes ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The Epic Owner is responsible for managing the scope and schedules of an epic through to delivery with an Agile-centric approach to prioritization and value delivery. The Epic Owner is further responsible for guiding individual epics from identification through to approval. After the epic is approved, the Epic Owner works with Agile Teams...
-
Product Manager Lead
17 hours ago
Brackenfell, South Africa Shoprite Group Full time**Purpose of the Job**: The purpose of the Product Manager Lead role is to deliver a customer-centric digital product strategy for ShopriteX in alignment with the overall strategic growth priorities for the Shoprite Group. The role leads a team of product managers and product owners to deliver products that meet customer needs, overseeing the development and...
-
Digital Commerce WMS Project Specialist
25 minutes ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The purpose of this new role (know as the WMS Epic Owner) is the successful delivery of a fit for purpose WMS to support the operation of a number of Fulfilment Centres. The WMS Epic Owner is responsible for managing the scope and schedules of the Digital Commerce WMS epic through to delivery using an Agile-centric approach. The WMS Epic...
-
Product Manager: Reporting Assets
7 months ago
Brackenfell, South Africa Shoprite Group Full time**Purpose of the Job**: The purpose of the Product Manager II role is to drive the building of products that meet customer needs over the product-market lifecycle, by defining the roadmap and driving continuous exploration to define the benefit hypothesis, business processes and solution intent for program epics, in collaboration with business leads,...
-
Junior Product Manager
2 days ago
Brackenfell, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: MLR 6439 **Consultant**: Michelle Le Roux - Be Commercial Champion of your products - Increase Product and Market Knowledge - Identify growth opportunities - Conduct Product Analyses - Conduct Pricing Analyses - Solve Product quality issues - Administration and management of products - Consulting and providing technical information on...
-
Junior Bookkeeper
7 months ago
Brackenfell, South Africa Melior Access Solutions (Pty) Ltd Full time**Job Title**: Junior Bookkeeper **Location**: Brackenfell Industrial **About Us**: Melior is a South African (Cape Town) based, owner operated, B-BBEE Level 1 certified Company, performing maintenance within the industrial, Renewables and marine environments using rope access techniques. We also offer Industrial Training accredited by OPITO &...
-
Digital Merchandise and Product Enhancement Manager
22 minutes ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The Digital Merchandise and Product Enhancement Manager leads and oversees three key operational areas within the Product and Design team, namely Digital Merchandising, Digital Promotions and Digital Product Catalogue. Within these portfolios, the role serves as custodian of all customer-facing digital channels for ShopriteX, developing and...
-
Financial Controller
4 days ago
Brackenfell, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: 7654 MLR **Consultant**: Michelle le Roux Monthly, Quarterly and Annual Bookkeeping Mange Cash to maximize returns and minimize charges Prepare EFT payments as and when required; check EFT payment in it’s loaded by Accounts Assistant Prepare, monitor and analyze cash flow Prepare financial information for management Prepare month-end...
-
SAP Authorization Administrator Ii
7 months ago
Brackenfell, South Africa Shoprite Group Full time**Purpose of the Job**: To design, build, test and maintain authorisation roles to meet business requirements To execute the agreed SAP Access Control principles and processesas designed. To analyse and solve risks related to SAP authorisation To design future authorisation concepts for Shoprite **Job Objectives**: To design, build, test and maintain...
-
Credit Controller
7 months ago
Brackenfell, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: 9223 MLR **Consultant**: Michelle le Roux Manages the credit control activities and debtors’ book of the company. Timely and effective collection of all customer payments. Ensuring credit and collection policies and procedures are followed within the organization. Preparation of statements, client status reports and all relevant information...
-
Security Analyst I
6 months ago
Brackenfell, South Africa Shoprite Group Full time**Purpose of the Job**: **Job Objectives**: PCI Compliance Management: Monitor, assess, and ensure adherence to PCI DSS requirements across all relevant systems and processes. Conduct regular audits and assessments to identify areas of non-compliance and implement corrective actions. Maintain documentation and evidence of compliance efforts for auditing...
-
Scrum Master Iii
1 week ago
Brackenfell, South Africa ShopriteX Full time**Role Purpose** The purpose of the Senior Scrum Master is to lead scrum teams in agile development and achievement of product goals, including defining and refining backlog items, planning and managing multiple feature developments, sprints/iterations, sprint reviews and retrospectives with the aim of delivering high-value increments that meet the...