Technical Sales Support

3 months ago


Southern Suburbs, South Africa Faircape Full time

Inpower, which is part of the Faircape Group which constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunication Communications, Utility Management, Infrastructure Installation, Property Management and related activities.

We are looking for an organised and professional **Technical Sales Support **who can manage the sales administration process by handling incoming enquiries, prepare and submit quotes, schedule and manage appointments and provide overall assistance to the engineering team.

If you are interested in joining an ever-growing company then this is the place for you.

**Duties include but are not limited to**:

- Managing all external and internal enquiries received, ensuring that each request is attended to in a timely manner
- Responsible for sales enquiries process from initial contact through to completion
- Gathering relevant information from clients to correctly identify their energy needs
- Providing clients with information regarding company and products
- Preparation of quotes and proposals
- Sending out quotes and following up
- Scheduling and managing, site assessments, prospective client meetings and installations
- Receive feedback from technicians after site visits and confirming with clients and installers regarding installation dates and times
- Organising purchase orders and project codes, procurement / stock, invoices and payments etc.
- Confirming that payments from clients have been received and logging it on the system
- Manage and oversee the stock controller on a daily basis ensuring that the relevant tasks are completed
- Ensure that stock requests are processed and distributed to the relevant departments
- Receiving, checking and recording ordered stock on arrival
- Manage and assist with monthly stock takes and ensuring stock levels are recorded on the relevant sheets
- Provide technical information about solar systems, equipment, and services to potential customers or dealers
- Manage the invoicing of projects and ensure relevant documentation is completed
- Working closely with the engineering team and ensuring all new jobs logged have been attended to
- Other tasks related to internal sales processes
- Assisting other departments (CCTV, Water, Fibre) with similar tasks if and when necessary

**Requirements**:
Qualifications: Relevant tertiary qualifications advantageous

Experience and Knowledge:

- Previous experience in sales and/or customer service roles.
- Previous experience in a similar role in the solar/back-up industry required/highly advantageous.
- Basic knowledge of solar systems and their components, highly advantageous.

Skills and Attributes:

- Outgoing energetic personality
- Excellent phone and customer service skills
- Attention to detail and a high degree of accuracy
- Well spoken with excellent phone manners
- Multilingual would also be beneficial
- Self motivated and highly organised
- Ability to work under pressure
- Customer service orientated
- Data handling skills
- Excellent organisational skills
- Computer literate (Google sheets)
- Team player

**Specific Requirements**:

- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references

We offer Barista produced coffee available all day to all our staff at Claremont.

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 25 000 Cost to Company per month.
- To see more about Faircape and what we have to offer go and look at our informative website_
- To learn more about Faircape, please see below a link to our Magazine_**_



  • Southern Suburbs, South Africa MVIA Full time

    We are searching for a Technical Support Administrator to provide internal and external desktop support. **ROLE REQUIREMENTS** **ROLE RESPONSIBILITIES** All functions and duties related to the position include, but are not limited to the following: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and...


  • Southern Suburbs, South Africa Merand Corbett & Associates Full time

    Western Cape, Southern Suburbs Technical Support Administrator required for an established company within the financial services industry. Ensure that all AML/CFT regulatory requirements and standards are met within the company and international regulatory policies and procedures are adhered to. Partake in project based tasks and ensure that client...

  • Technical Support

    3 months ago


    Southern Suburbs, South Africa Pillango Placements Full time

    **Western Cape**, CPT - Southern Suburbs** **R 20000 - R 40000 Monthly Cost To Company** As a Support Technician, you will play a crucial role in providing technical support and troubleshooting assistance to clients who perform solar and renewable energy installations in various settings, including households and businesses. You will be responsible for...


  • Northern Suburbs, South Africa Mustek Full time

    **Job Purpose**: The pre-technical sales position provides pre-sales technical support to customers relevant to the Sustainable Energy as well as assisting Sales department with related enquiries. The pre-technical sales will also be responsible for confirming specifications on, inverters, batteries, solar panels and various accessories in the Sustainable...

  • Technical Specialist

    3 months ago


    Southern Suburbs, South Africa Helderberg Personnel Full time

    My client, who is an Information Technology solutions provider is seeking to employ a **Technical Specialist** to be based at their Southern Suburbs office. it|technical specialist **Position Summary and Primary Objectives** The Technical Specialist role is to provide support and perform maintenance within the client organizations computing environment...

  • IT Support Analyst

    3 months ago


    Southern Suburbs, South Africa Communicate Recruitment Full time

    As the IT Support Analyst, you will take a proactive role in managing and supporting an IT infrastructure in a multi-office. Working in a forward-thinking, cloud-first environment, you'll provide technical expertise and hands-on day-to-day support, act as a first point of contact for support calls (1st through to 3rd line), and undertake specific...


  • Southern Suburbs, South Africa Kinesis Holdings Full time

    Our client is seeking German support consultants for a leading brand in the electronics and information technology sector.        Duties and responsibilities Providing in-depth technical support for smartphones, tablets, wearables and other devices.Assisting customers with software issues, hardware malfunctions, connectivity problems, and other...


  • Southern Suburbs, South Africa MVIA Full time

    The role's primary objective entails assuming accountability for furnishing comprehensive general administration, secretarial services, appointment scheduling, and overall office support to our geographically dispersed dealer division. This pivotal position plays a crucial role in ensuring the efficient functioning of the division on a national scale. **Key...


  • Southern Suburbs, South Africa Manpower Group SA (Pty) Ltd Full time

    FMCG concern is seeking a Trade Support Coordinator to provide administrative support to the trade department by ensuring efficient processing of documents in support of the receipt and sale of products; effective communication to customers, regulatory authorities and internal stakeholders.Requirements:Support the sale and export of goods by producing and...


  • Southern Suburbs, South Africa AFMS Group Full time

    **Key Accountabilities/ Principal Responsibilities** **CRM Administration & Support** - Maintain data quality within the CRM system by cleansing, de-duping, and enriching data on a regular basis - Configure the CRM system to meet the specific needs of users, including customizing fields, workflows, objects, and page layouts - Stay up-to-date on CRM best...

  • Technical Specialist

    3 months ago


    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role** **Operational support** - Complete service requests/incidents/tasks logged on the Service desk timeously - Keep the...


  • Northern Suburbs, South Africa Trading Places Manufacturing Recruitment Full time

    Well established client based in the Northern Suburbs of Cape Town has a vacancy for a Technical Sales Representative with Machine Tools industry experience Matric Technical qualification would be preferred Machine Tools industry experience is a MUST Proven track record in external technical sales is a MUST Valid drivers license Own vehicle Some basic...

  • Sales Agent

    3 months ago


    Southern Suburbs, South Africa Bayport Financial Services Full time

    This is a commission-based position for Independent Contractor and the duration is based on the independent contractor agreement that you will have with Bayport. **Our ideal sales agent: - ** - Likes engaging with people - Has a passion and talent for selling **There is: - ** - Training - Fantastic incentives - Our app on your device to make selling...


  • Southern Suburbs, South Africa Homechoice Full time

    Develops, implements and co-ordinates systems, facilities and procedures, in conjunction with factory and depot management to ensure that the finished goods warehouse is equipped and structured to operate effectively to meet the company's warehousing and freight requirements. **Technical Support**: - Develops, implements, and co-ordinates systems,...

  • Sales Administrator

    3 months ago


    Southern Suburbs, South Africa Faircape Full time

    Inpower, which is part of the Faircape Group which constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunication Communications, Utility Management, Infrastructure Installation, Property Management and related activities. We are looking for an organised and professional **Sales...


  • Southern Suburbs, South Africa Placement Pros Recruitment Full time

    My client in the Beauty Industry is looking for a sales representative to join their dynamic team in the Western Cape - Must be capable of managing their online diary (with support from the admin team) - Orders are taken during clients visits and captured during the day and if necessary, after hours using our online ordering portal. - In an addition to...


  • Northern Suburbs, South Africa MWeb Full time

    **Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...


  • Southern Suburbs, South Africa MVIA Full time

    Are you ready to embark on a thrilling journey in sales excellence? Our dynamic call center, nestled in the heart of Tokai, Cape Town, is on the lookout for exceptional individuals to join our esteemed Elite Sales Team. If you're driven, articulate, and passionate about sales, this is your chance to shine! What makes us stand out? It's our unwavering...


  • Southern Suburbs, South Africa Faircape Full time

    Inpower, which is part of the Faircape Group which constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunication Communications, Utility Management, Infrastructure Installation, Property Management and related activities. We are looking for an organised and professional **Sales...

  • Sales Manager

    3 months ago


    Southern Suburbs, South Africa Bridgena Barnard Personnel Group Full time

    Western Cape, CPT - Southern Suburbs - R 40000 - R 65000 Monthly Basic Plus Commission (Negotiable) Cape Town Business Development Management skills from the Agricultural / Supply Chain / or Industrial sector will land you this lovely career opportunity Cape Town Business Development Management skills from the Agricultural / Supply Chain / or Industrial...