Sr. Program Manager, Customer Experience, Customer

Previous experience as senior CX manager, program manager, product manager or continuous improvement leader. - Experience working in large complex global organizations, in a B2C context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities. - Customer Obsessed. Track record in understanding and...

Job Overview Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities Provide responses to all, maintaining high quality of services, performance standards and attend to high...

5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience using data and metrics to drive improvements - Experience owning/driving roadmap strategy, definition and end to end product delivery How often have you had an...

At Customer Experience People SA Ltd, we're on the hunt for talented individuals to join our global team as Customer Service Representatives with a passion for webchat. If you're an ambitious and driven professional with exceptional communication skills, we want to hear from you!Job OverviewWe're looking for someone who can provide top-notch service to our...

Job OverviewHuntswood, a global leader in customer experience solutions, is seeking highly motivated and experienced Customer Service Advisers to join its team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:• Provide timely and accurate...

5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience using data and metrics to drive improvements - Experience owning/driving roadmap strategy, definition and end to end product delivery Are you interested in innovating...

Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience. - Excellent written and verbal communications skills with an ability to interface with C-suite level stakeholders, specific strength in influencing decision...

Bachelor's degree - Program, project, or product management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Senior...

Bachelor's degree - Bachelor's degree - Senior program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to drive improvements - Experience owning/driving roadmap strategy, definition and end to end product delivery Are you interested...

Sr Customer Success Advisor We partner with our customers to ensure they are maximising value from their Blue Yonder products. You’ll develop a deep understanding of the business operations and challenges of your assigned customers, understanding them in the context of their industry. You will be building long term relationships with both IT and business...

Are you interested in innovating to deliver Amazon’s experience to our customers ? We are looking for a dynamic and talented Senior Program Manager. This Senior Program manager will be partnering closely with category management, technology, and program teams to deliver a best-in-class experience to our customers and be passionate about processes and...

Bachelor’s Degree - Experience building program/product strategy, managing end to end delivery, and communicating results to senior stakeholders - Experience owning/managing large program or projects Are you interested in innovating to deliver Amazon’s experience to new customers across Africa? We are looking for a Senior Product Manager to partner...

5+ years of program or project management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience using data and metrics to drive improvements - Experience owning/driving roadmap strategy, definition and end to end product delivery How often have you had an...

Basic Qualifications and business experience - A completed Bachelor’s Degree from an accredited university in operations, or a related field, is required or 2+ years Amazon experience - 10+ years direct management experience in leading large teams/operations, including a salaried/hourly workforce, in a contact centre, manufacturing, production or...

A vacancy exists for a **Customer Experience Manager** within **Kazang - Micro Merchant Operations,**in **Century City, Cape Town**. The **Customer Experience Manager** will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing, and improving customer experience strategies. This role focuses on creating...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

Bachelor's degree - Program, project, or product management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Senior...

Bachelor's degree - Senior program management experience - Experience owning/driving roadmap strategy, definition and end to end product delivery - Experience using data and metrics to drive improvements Are you interested in innovating to deliver Amazon’s experience to our customers ? We are looking for a dynamic and talented Senior Program...

- Bachelor's degree - Program, project, or product management experience - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Senior...