Contact Centre Team Leader

**Overall, Purpose of the Job** To provide an end-to-end customer service to the SACAA clients. To improve the customer experience and customer satisfaction index. **Contact Centre** - Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day. - Track all customer inquiries in the approved systems...

**BMW Financial Services - Customer Service - Team Leader** **Based in MidrandÂ** Â **Main Responsibilities will include but will not be limited to**: - Leading and managing a team of +- 21agents - Coaching and developing agents through continuous one-on-one sessions i.e. daily, weekly and monthly - Attendance and leave management process and updating...

We are seeking a dynamic and proactive Contact Centre Intern to join our team. As a Contact Centre Intern, you will have the opportunity to gain valuable hands-on experience and play a vital role in our customer support operations. **Some responsibilities may include**: - Provide professional customer service support for queries related to microbiology,...

**Vacancy**: Commercial Contact Centre Manager **People/Function Management**: Duel reporting Commercial / Subscriber **Major Responsibilities**: - Handling of inbound and outbound queries escalated to your level. - Ensure correct and effective booking -communication with internal and external client. - Ensure great customer service is always delivered in...

**QUALIFICATIONS**: **Experience & Ability**: - Must have minimum Matric qualification - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills. - A minimum of 2 years team leader/supervisor experience - Excellent telephone manner - High level of computer skills - Strong...

QUALIFICATIONS: - Experience & Ability: - Must have minimum Matric qualification- - A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- - A minimum of 2 years team leader/supervisor experience- - Excellent telephone manner- - High level of computer skills- - Strong...

**Accounts Payable Team Leader** - Location: Midrand, South Africa - Function: Shared Service Centre **Overview**: You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey. The whole of the SSC is around 230 people across 3 different functions - Finance, Credit & Collections and...

**Job & Company Descriptions** A leading logistics company is looking for an **Accounts Payable Team Leader**. The **Accounts Payable Team Leader** will be involved in providing financial, administrative, and clerical support to the organisation and direct team reports. As an **Accounts Payable Team Leader, **you will be responsible for the following: -...

Monthly Basic Salary (Market related, Negotiable)Our Client based in Kempton Park, Johannesburg is seeking a Warehouse Team Leader to join their team. This will be a 3-month contract with the possibility of going perm.Warehouse Team LeaderTo oversee and coordinate daily warehouse operations at our Johannesburg branch. The ideal candidate will have strong...

We are looking for a skilled Call Centre Expert to provide top-notch customer service and resolve issues efficiently. As a member of the Defy Appliances team, you will be based in Midrand and work closely with customers and retailers.Main Responsibilities:Customer Liaison: Respond to customer inquiries and resolve issues via phone or emailTechnical Support:...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal...

**Purpose of the Job**: Collections on accounts that are in arrears in order to rehabilitate the accounts in a cost effective manner. This is done primarily by telephone. Data capturing. Identifying queries and complaints on accounts. Customer Service. Achieve set productivity and collection targets. **Requirements**: - Matric - MUST - 1 year working...

Handling Inbound and Outbound Calls, Ensure that Customers make buying Decisions, Cold Calling. **Job Types**: Full-time, Part-time Part-time hours: 40 per week **Salary**: R6,000.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 3 years...

Main ResponsibilitiesAssisting in Managing the Store: The Shift Leader will assist in managing all aspects of the store, including overseeing daily operations, ensuring that company policies and procedures are implemented, and maintaining health & safety practices.Maximizing Turnover and Profit: The Shift Leader will work towards maximizing turnover and...

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Logistics Department. We are looking for a talented individual with relevant skills and experience for a Team Leader Distribution, which is based in Midrand.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustries: Food and Beverage...

Gauteng, Midrand A well established Telecommunication company based in Midrand is looking for an Internet Service Provider Call Centre Clerk to join their team **Minimum requirements**: - Matric required - Relevant tertiary qualification advantageous - 2+ Years experience working in a similar environment/ similar role - Experience on Percol8, Nagios,...

Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings,...

Team Leader - Liquid Production Midrand, South Africa On Site At DSM-Firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace. **Job Purpose** To oversee and manage the production process of liquid products within a team or department. Their role is crucial in ensuring that...