Product Support Coordinator

3 months ago


Midrand, South Africa DataTech Recruitment Full time

We are on the lookout for a motivated and detail-oriented Product Support Coordinator (IT) to join a dynamic team in Johannesburg. In this exciting role, you will play a crucial part in driving product success by achieving sales targets, managing stock effectively, and providing essential support to our sales teams. If you have a passion for technology, a proven track record in sales or customer service, and the ability to build strong relationships with stakeholders, we want to hear from you This is a fantastic opportunity for someone eager to grow their career in the ICT distribution industry while contributing to a collaborative and innovative work environment. **Type: Permanent Salary: R12 000 - R15 000 pm Depending on experienceArea: Onsite in Johannesburg** **Key Responsibilities**:

- **Product Management**:

- Achieve monthly gross profit and sell-out targets.
- Order products in line with the Company's strategy.
- Manage stock levels and aging stock within budget.
- Provide product support, including technical specifications and sales assistance.
- Ensure profitability of products.
- **Sales Support**:

- Assist sales team with quotations.
- Provide support to the Company's sales teams.
- Maintain accurate product information in the ERP system.
- Attend weekly sales meetings and address stock issues.
- **Relationship Building**:

- Build and maintain relationships with internal and external stakeholders, including vendors and customers.
- Understand customer requirements and incorporate them into stock forecasting.

**Requirements**:

- Matric, preferably with mathematics.
- Tertiary qualification in Sales, Marketing, or IT is an advantage.
- Proven experience in sales, preferably within the ICT distribution industry.
- Strong customer service skills.
- Ability to build relationships and work effectively with others.
- Previous experience in product management is beneficial.
- Proficiency in MS Word, Excel, Outlook, and PowerPoint.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Attention to detail and organizational skills.
- Ability to work under pressure and meet deadlines.

**Additional Requirements**:

- Valid driver's license and own vehicle.
- Passion for sales and technology.
- Customer-oriented mindset.
- Team player.
- High level of energy and self-motivation.

By joining the Company as a Product Support Coordinator (IT), you will have the opportunity to contribute to the success of a dynamic and growing organization. You will gain valuable experience in product management, sales support, and customer service.

**Job Types**: Full-time, Permanent

Pay: R12 000,00 - R15 000,00 per month

Application Question(s):

- Do you have a relevant tertiary qualification?
- Do you have at least 3 years' experience in sales support, sales coordination within the IT distribution/ICT industry?

**Education**:

- High School (matric) (required)

**Experience**:

- product management: 1 year (required)

License/Certification:

- Driver's license (required)



  • Midrand, South Africa DataTech Recruitment Full time

    Type: Onsite in Midrand **Salary**: Up to R18 000 pm **Responsibilities**: Customer Support: ⦁ Address customer inquiries, issues, and complaints related to post-purchase experiences promptly and professionally via various communication channels. ⦁ Provide technical support and troubleshooting guidance for ICT products or services. Warranty and...


  • Midrand, South Africa SaiFleet Full time

    **Sales Support Coordinator** We are a car rental company based in Johannesburg looking for a Sales Support Coordinator to work in our offices based in Halfway House, Midrand. We offer a long-term rental solution to our clients (Corporate & Individuals). We are looking for an individual who willprovide valuable support to our sales representatives and...


  • Midrand, Gauteng, South Africa McCormick & Company Full time

    Job Summary:We are seeking a Production Planner to integrate customer services, commercial, materials planning, and production processes to provide the best output to customers within an efficient supply chain.Main Responsibilities:Production Planning: Utilize SAP/Excel to meet demand management requirements, ensuring inventory targets, OEE, allergen...


  • Midrand, Gauteng, South Africa McCormick & Company Full time

    Product Development LeaderAbout the RoleThe Senior Product Development Technologist will be responsible for executing optimization, new product development, and cost reduction projects from Brief to Launch phase On Time In Full (OTIF). This includes managing projects from concept to launch phase, ensuring that the appropriate resources are coordinated to...

  • Production Manager

    5 months ago


    Midrand, South Africa ALSTOM Full time

    PRODUCTION MANAGER DESCRIPTION At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of equipment and...


  • Midrand, Gauteng, South Africa IOCO Full time

    We are seeking a dedicated Process Operations Coordinator to provide comprehensive support to our Business Process Manager. This crucial role ensures seamless administrative operations, enabling our managed services teams to function efficiently and deliver exceptional service to clients.The ideal candidate will have strong organizational skills, proficiency...

  • Production Planner

    4 weeks ago


    Midrand, South Africa Paramount Aerospace Systems Full time

    The Planner (production) will be responsible for the effective planning, coordination, and execution of mechanical engineering projects. This role will involve ensuring projects are delivered on time, within budget, and to the highest quality standards. The Project Planner will act as the primary point of contact for project stakeholders, providing strategic...


  • Midrand, South Africa Tsebo Group Full time

    **About Us**: We are currently looking for a Sales and Bid Coordinator to be responsible for the quality of bid/tender submissions through preparation and sales support to the BDM's. The primary objective is to increase sales conversion rates via enhanced quality of response and positive management of the sales business process in conjuction with customer's...

  • Product Owner

    3 months ago


    Midrand, South Africa A 1L Realization (Pty) Ltd Full time

    Role purpose:The Product Owner represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring that the delivery team delivers value to the business according to the outcome vision This role is responsible for the definition of customer-centric items or user stories from the capability/feature...

  • Product Owner

    3 months ago


    Midrand, South Africa A 1L Realization (Pty) Ltd Full time

    Role purpose:The Product Owner represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring that the delivery team delivers value to the business according to the outcome visionThis role is responsible for the definition of customer-centric items or user stories from the capability/feature...

  • Sales Support Officer

    4 weeks ago


    Midrand, South Africa Jobted ZA C2 Full time

    Role and Responsibilities: As a Technical Sales Support Officer, your key duties will include: - Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports. - Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders. - Technical Support: Assist...

  • Sales Support Officer

    3 weeks ago


    Midrand, South Africa Jobted ZA C2 Full time

    Role and Responsibilities: Â As a Technical Sales Support Officer, your key duties will include: Â - Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports. - Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders. - Technical Support:...

  • Product Manager

    4 weeks ago


    Midrand, Gauteng, South Africa A 1L Realization (Pty) Ltd Full time

    Product Owner RoleThe Product Owner is a critical role that represents the business stakeholders and serves as the voice of the customer. This individual guides individual DevOps teams, ensuring that the delivery team delivers value to the business according to the outcome vision.Key ResponsibilitiesCustomer-Centric Item Definition: The Product Owner is...

  • Marketing Coordinator

    3 months ago


    Midrand, South Africa ikeja Full time

    As we continue to expand and enhance our brand, we are looking for a proactive and dynamic Marketing Coordinator to join our team. The Marketing Coordinator will play a crucial role in executing ikeja's marketing strategies, enhancing brand consistency, and coordinating various marketing activities. This position requires a detail-oriented individual who is...

  • Product Manager

    3 months ago


    Midrand, South Africa Mediro ICT Full time

    **Go-to-Market Strategy**: Develop and implement go-to-market strategies for solutions portfolio, ensuring alignment with business objectives. **Sales Enablement**: Equip the sales team with the necessary tools, resources and training to effectively sell the product. **Sales Execution**: Actively participate in the sales process, from prospecting to closing...


  • Midrand, South Africa DBSA Full time

    To coordinate the divisions administrative functions and liaising with all key stakeholders both internally and externally. Manage the Executive’s administrative responsibilities such as scheduling, planning, organising and play a key role in the coordination of deliverables and activities internally and externally. **Key Responsibilities**: **1....


  • Midrand, South Africa Bosch Group Full time

    Company Description Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch! **Job Description**: - Product introduction and end of...


  • Midrand, Gauteng, South Africa Capital Recruit Full time

    Job Summary:We are seeking a highly skilled and organized Executive Personal Assistant to provide comprehensive support to our CEO. The ideal candidate will be responsible for managing the executive's schedule, coordinating meetings, handling confidential information, and ensuring the smooth operation of daily activities. This role requires exceptional...

  • Sales Support Officer

    1 month ago


    Midrand, South Africa C3 Resources Full time

    Role and Responsibilities: As a Technical Sales Support Officer, your key duties will include: Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports.Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders.Technical Support: Assist in...

  • Sales Support Officer

    3 weeks ago


    Midrand, South Africa C3 Resources Full time

    Role and Responsibilities: As a Technical Sales Support Officer, your key duties will include: Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports.Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders.Technical Support: Assist in...