Business Development Representative

5 months ago

Johannesburg, South Africa McCain Foods (S Africa) Full time

**Position Title**:Business Development Representative

**Position Type**: Regular - Full-Time

**Position Location**: Rosebank

**Grade**: Grade 03

**Requisition ID**: 21642

**PURPOSE OF THE JOB**:
To assume responsibility for selling McCain Food Service products into assigned channel / geographic area. Actively developing, growing and improving volume sales and profitability of existing channel partners, whilst aggressively looking for new accounts to profitably grow the business base.

**KEY PERFORMANCE AREAS**:

- **
Revenue Management;**
- Achieve sales volume, profitability and margin goals for the assigned area.
- Present and sell company products and services to current customers - maximizing both volume and profit opportunities including the development and implement of ad-hoc sales incentives. ( built on achievement of targets).
- **
Customer Optimization;**
- Implement sales strategies for existing and new customers.
- Present new products / service offerings to customers to elicit trials and sampling opportunities.
- Actively look for potential new clients.
- Identify sales prospect and contact these and other accounts as assigned.
- Follow up new leads and referrals.
- Prepare action plans and schedules to identify specific targets and to project number of contacts to be made.
- Establish, maintain and grow current and potential client relationships.
- **
Delight Customers & Strategic Partnerships;**
- Maintain customer and operator relationships and contact.
- Ensure on-going networking and relationship building by maximizing customer contact.
- Participate in marketing events such as seminars, trade shows, open days, sampling opportunities and customer sales meetings.
- **
Sales Analysis and Reporting;**
- Conduct on-going needs analyses with existing and potential customers.
- Prepare a variety of status reports, including McCain and competitive activity and market intelligence, follow-up, and adherence to objectives (on a monthly / quarterly basis).
- Prepare presentations and sales proposals (menu suggestions/value sales proposition - “McCain Ways of Winning".
- Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to the Area Sales Manager.
- **
Implement quality controls and respond to and manage customer complaints;**
- Respond to complaints or quality problems encountered by visiting the specific customer.
- Assess the problem and diagnose root cause.
- Collect any items which may require further investigation.
- Complete McCain customer complaint forms and provide feedback to the Customer. Services team and Key Accounts Manager.
- Liaise with the McCain factory QA team and advise on any quality issues which have been encountered within restaurants.
- Ensure feedback and response to problems encountered.
- **
Administration;**
- Manage and maintain usage of new sales materials.
- Manage general administration.
- Prepare paperwork (deal management paperwork) accurately and timeously to ensure customer deals are loaded correctly into McCain systems (SAP/EDW).

**EDUCATION & EXPERIENCE REQUIREMENTS**:

- Diploma in Sales & Marketing (Degree in the related field will be an added advantage)
- Matric or equivalent.
- Minimum 3 years Sales / Sales representative experience.
- Food Service experience advantageous.
- Viable and current contacts within the Food Service channels.
- Proven track record of increasing market share and sales targets.
- Proven experience in conducting cold calls to develop new business.
- Valid driver’s license.

**PERSON SPECIFICATIONS**:

- Cultivates Innovation: creating better ways for the organization to be successful.
- Customer Focus: Building Strong Customer relationships and delivering customer centric solutions.
- Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high levels of energy and enthusiasm.
- Drive Results: Consistently drive results even under tough circumstances.
- Plans & Aligns.
- Ensures accountability: Holding self and others accountable to meet commitments.
- Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives.
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
- Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.
- Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences.
- Persuades: Using Compelling arguments to gain support and commitment of others.
- Courage: Stepping up to address difficult issues, saying what needs to be said.
- Being resilient: Rebound from setbacks and adversity when facing difficult situations.
- Demonstrates self-awareness.
- Self-development.
- Situational adaptability: Adapting approach and demeanor to match shifting demands of different situations.

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