Learning and Development Administrator

4 weeks ago

Centurion, South Africa ANEW Recruitment Full time

**Job Advert Summary**:
This role is suitable for an individual who has a passion for learning and development and are skilled in coordinating. They will play a key role in fostering a culture where growing employees through continuous learning and career development is encouraged.

If you are interested in joining our team and making a positive impact on employee growth and development, we encourage you to apply.

**Skills**:

- Excellent administration skills.
- Strong project management skills and the ability to manage multiple learning and development administration based projects.
- Typing skills. (35 words per minute)
- Ability to communicate in a friendly, positive manner.
- Computer Literate - Specifically MS Office (Word, Excel, PowerPoint, MS Teams and MS Outlook).
- Ability to manage, update, maintain, input large volumes of data.
- Consistent approach to quality of output of data, internal and external communique.
- Planning and organizational skills.
- Ability to work collaboratively with various stakeholders.

**Minimum Requirements**:
**Qualification**
- Matric/Grade 12 certificate.
- Relevant tertiary education (HR, Business Administration or Hospitality).
- Minimum of 3 years’ experience within the hospitality industry.
- Adequate knowledge of training/learner management systems (Internally/Externally).
- Understanding of South African Skills Development Legislation beneficial.
- Proven English literacy and fluency.

**Experience**:

- Minimum of 3 years hands-on experience coordinating multiple training events in a corporate setting.
- Experience in capturing, maintaining and processing data for Work Skills Plans and Annual Training Report Submissions.
- Experience at the company is advantageous.
- Prior administrational experience in the hospitality industry is a plus.

**Duties and Responsibilities**:

- Mapping out and communicating training plans and schedules to delegates, General Managers and Head of Departments.
- Market available training to employees and provide necessary information about sessions.
- Assist in conducting organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
- Design, prepare and order educational aids and materials.
- Maintain a positive working relationships with General Managers, Head of Departments and team members throughout the group.
- Work closely with the Group Learning and Development Manager and other Facilitators to drive targeted training programs within the hotel and Support Office teams.
- Assist with arranging all logistics (venue bookings, accommodation and transport arrangements, food and beverage) to effectively deliver training interventions.
- Drive and maintain company Culture, vision, mission and values within all team members.
- Foster a culture that promotes a passion for the hospitality industry and personal growth in general.
- Assist in preparing and providing feedback & skills level reporting to the respective line managers.
- Provide administrative learning and development support to the company.
- Maintain updated Learner Management System/database for Skills Development, curriculum database and training records.
- Compile and produce a variety of different reports on a weekly, monthly, quarterly and yearly bases.
- Update and maintain the e-learning platform(s).
- Re-design and develop training programme content suitable for virtual and e-learning platforms.
- Assist with submitting Work Skills Plans (WSP) and Annual Training Reports (ATR).
- Assist in capturing, adjusting, maintaining and development of company policies and procedures.
- Maintain training records and documentation e.g. attendance registers, statement of results, certificates, proof of enrolment/registration, invoices and proof of payments (POP).
- Manage and maintain in-house training facilities and equipment.
- Occasional travelling for extended periods of time.
- Stay updated on industry trends and best practices in training and development.
- Assist in the development of training budgets and monitor expenses.
- Facilitate/Onboard learners onto e-learning platforms.

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