Training and Development Manager

2 months ago

Johannesburg, South Africa Starbucks South Africa Full time

Training and Development Manager

In this role, you’ll have the opportunity to lead Starbucks South Africa’s training and development team. You’ll be at the forefront of implementing our global training programmes, contributing to shaping the future by driving organisational change across the business.

Here you belong

The voices of our people are brewed into everything we do. At Starbucks, you’ll be welcomed, challenged, and inspired. You’ll be heard here because you are part of it all.
- You’ll get to work for an iconic brand that puts people first and makes a difference in every community it serves.
- You’ll be immersed in a welcoming culture where you’ll connect with partners* who care about one another.
- You’ll have an impact every day through genuine, meaningful connections.
- You’ll be able to grow as an individual through rich learning experiences.
- You’ll feel supported and cared for because well-being is a priority.

Here, you’ll achieve results by:
Programme Development and Implementation
- Design, implement, and continuously improve training programmes tailored to meet the development needs of Starbucks partners at all levels.
- Collaborate with cross-functional teams to create comprehensive onboarding experiences that align with our Company values and operational standards.

Facilitation and Coaching
- Deliver engaging training sessions, workshops and leadership development programmes both in person and virtually.
- Coach partners and leaders to support skill development and career growth while ensuring alignment with Starbucks’ values.

Performance Analysis and Improvement
- Utilise data-driven insights to assess programme effectiveness and partner engagement, identifying opportunities for improvement.
- Conduct needs assessments and surveys to tailor training solutions to specific regional, role-based, and organisational requirements.

Team Leadership and Collaboration
- Lead and mentor a team of training specialists, fostering a collaborative environment and inspiring team performance.
- Work closely with HR, Operations, and Leadership to align training initiatives with broader organisational goals.

Culture Stewardship
- Champion Starbucks’ mission and values by modelling and integrating them into all training and development initiatives.
- Develop and drive strategies to promote a culture of inclusivity, innovation, and continuous learning across all locations.

Experience and Qualifications:

- Bachelor’s degree in HR, Organisational Development, Education or a related field.
- 5+ years of experience in training and development, ideally in the retail or hospitality industry.
- Proven experience in designing and delivering effective learning solutions, with a strong grasp of adult learning principles and instructional design.
- Excellent communication, facilitation and interpersonal skills.
- Ability to work in a fast-paced environment with cross-functional teams, effectively prioritising tasks and managing multiple projects.
- Familiarity with Learning Management Systems (LMS) and digital learning tools is a plus.

Here, you’ll thrive by:

- Leveraging your experience in managing complex systems implementation programs.
- Demonstrating proven success in leading and executing large-scale change initiatives.
- Crafting and implementing comprehensive organisational learning and change management strategies.
- Building strong relationships and influencing stakeholders at all levels.
- Thriving in fast-paced environments while maintaining exceptional attention to detail.

Here, we live by our Mission and Values

We value each team member's uniqueness and endeavour to create a workplace where everyone feels they can be their true selves. Please let us know if you require additional support during the recruitment process.

This job description is a general overview of the role and doesn’t necessarily include all the duties that may come with it. Depending on the business’s needs, management may, if necessary, modify the responsibilities of this role.

*At Starbucks, you’re more than an employee.

  • Learning and Development

    6 months ago

    Johannesburg, South Africa Veritas Engineering and Project Management Full time

    **JOB TITLE JOB GRADE** Learning & Development (Training) Officer **MAIN PURPOSE OF JOB** To provide a comprehensive training and development service to the company to ensure that all staff achieve high professional standards and that they have the necessary skills to help the company attain its strategic objectives. **MINIMUM REQUIREMENTS** **Minimum...

  • Training and Development Manager

    6 months ago

    Johannesburg, South Africa IG Group Full time

    Job Title Training and Development Manager **Job Description**: Training and Development Manager The Training and Development Manager will be responsible for owning and delivering the Training and Development strategy for IG's Global client servicing teams. You will oversee our Learning Management System, and a team tasked with training new and...

  • Professional Development Opportunity for Persons with Disabilities

    1 week ago

    Johannesburg, Gauteng, South Africa African Recruitment and Training Full time

    Job Description:We are offering a learnership program specifically designed for individuals living with disabilities, in collaboration with African Recruitment and Training. The primary objective of this program is to provide participants with valuable work experience, practical skills, and professional development opportunities.Key...

  • Training Development Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Gap Consulting Full time

    We are seeking a highly experienced Training Officer to join our team at Gap Consulting.Key ResponsibilitiesThe successful candidate will be responsible for:Liaising with the Workforce and Revenue Strengthening and Education and Training Authority (W&RSETA)Developing and implementing training programs for employeesMaintaining accurate records of training...

  • Organisational Development Manager

    6 months ago

    Johannesburg, South Africa Surgo HR & Training Full time

    Surgo (PTY) Ltd. has partnered with one of South Africa’s fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its’ Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time...

  • Corporate Training and Development Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Kencorp Full time

    Kencorp is seeking a highly skilled Corporate Training and Development Manager to join our team. In this role, you will be responsible for designing and implementing training programs that enhance the skills and knowledge of our employees.Job DescriptionWe are looking for a dynamic and experienced individual who can develop and deliver high-quality training...

  • National Training and Development Manager

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Location: Cape Town / Johannnesburg Job Type: Contract Area: National Duties and Responsibilities: Managing the Training Department as a whole and the delivery of its training programme. Maintaining the accreditation of the courses and facilitate accreditation of non-accredited courses. Recruiting/line managing course leaders/ ATA Administrators and...

  • Organisational Development

    7 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    • Contributes as a member of the HR management team to the development of an overall HR strategy for Lancet in support of the achievement of strategy and objectives.• Develops and proposes Training and Development, Organisational Development (OD) and Talent. Management (TM) strategy in line with overall HR strategy and Lancet Labs objectives for approval...

  • Organisational Development

    7 months ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    • Contributes as a member of the HR management team to the development of an overall HR strategy for Lancet in support of the achievement of strategy and objectives.• Develops and proposes Training and Development, Organisational Development (OD) and Talent. Management (TM) strategy in line with overall HR strategy and Lancet Labs objectives for approval...

  • National Training and Development Manager

    2 months ago

    Johannesburg, South Africa Allmed Healthcare Professionals Full time

    Location: Cape Town / JohannnesburgJob Type: ContractArea: National Duties and Responsibilities: Managing the Training Department as a whole and the delivery of its training programme. Maintaining the accreditation of the courses and facilitate accreditation of non-accredited courses. Recruiting/line managing course leaders/ ATA Administrators and tutors....

  • Organisational Development Training Manager

    6 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    Position Overview:We are seeking an experienced Organizational Development and Training Manager to join our clients HR management team. This role involves developing and implementing strategies for training, organizational development, and talent management to align with our overall objectives.Key Responsibilities:- Contribute to the overall HR strategy.-...

  • Organisational Development Training Manager

    7 months ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Position Overview:We are seeking an experienced Organizational Development and Training Manager to join our clients HR management team. This role involves developing and implementing strategies for training, organizational development, and talent management to align with our overall objectives.Key Responsibilities:- Contribute to the overall HR strategy.-...

  • Corporate Training and Development Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Kencorp Full time

    Kencorp is committed to fostering a culture of continuous learning and development. As our Corporate Training and Development Manager, you will play a pivotal role in shaping the skills and knowledge of our employees.Reporting directly to the Leadership Team, you will be responsible for designing and implementing comprehensive training programs that meet the...

  • Experience Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Bothongo Group Management (Lion Park) Full time

    The Bothongo Group Management (Lion Park) is seeking an experienced professional to fill the role of Experience Manager - Training and Development. This position plays a pivotal role in enhancing the skills and knowledge of staff across various departments within the hospitality organization. The ideal candidate will possess strong training and development...

  • National Training and Development Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Allmed Healthcare Professionals Full time

    Job OverviewWe are seeking a highly skilled National Training and Development Manager to join our team at Allmed Healthcare Professionals.The successful candidate will be responsible for managing the Training Department, delivering training programs, and maintaining accreditation of courses.

  • Metadata Management Specialist

    7 months ago

    Johannesburg, South Africa eSoft Development and Technologies Full time

    **areas**: - Develop tactical strategies and related action plans specific to metadata. - Develop and manage stakeholder relations effectively to promote data sharing and metadata awareness across the organisation and to support reliable decision-making. - Define useful metadata for business as well as approach for metadata management within the data...

  • Training Manager

    4 months ago

    Johannesburg, South Africa Rentoza Full time

    Welcome to Rentoza! We're a South African company that's changing the game in retail and e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers. **The Role**: The Training Manager will ensure alignment between training objectives and business goals, working closely...

  • Training and Development Program Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Telebest Full time

    About TelebestWe are a leading company in the industry, committed to delivering exceptional results.Salary: £60,000 - £80,000 per annumJob Description:We are seeking an experienced L&D Specialist to join our team. The successful candidate will be responsible for designing and delivering complex training programs that meet the learning needs of our...

  • Senior Project Manager

    7 months ago

    Johannesburg, South Africa eSoft Development and Technologies Full time

    The scope will include but will not be limited to: - Delivery of the project in accordance with BSTD Project Management processes. - Define plan, schedule and acceptance criteria, - Define and manage scope of project, - Manage project resources and delivery of outputs, - Manage and report on project budget. - Quality control and compliance to...

  • Training Manager

    7 months ago

    Johannesburg, South Africa MNA Recruitment Full time

    A leading pharmaceutical company has a vacancy for a Training Manager. **Job Purpose**: **Key Responsibilities**:Training Program Development**: - Develop and implement training programs that align with the organization's strategic objectives and compliance standards. - Identify training needs through collaboration with Line Manager, Medical, Department...