IT Systems Administrator

1 month ago


Kempton Park, South Africa Professional Resources Partners Pty Ltd Full time

**Key Performance Area**

**Key Activities**

**Key Performance Indicators**
- Your responsibilities may include other tasks which your manager may instruct you to undertake from time to time._

**_ SAGE X3 implementation_**
- Lead the technical implementation of SAGE X3 during ramp up, Go-Live and post-Go-Live phases
- Develop and promote the system to provide business process automation across the business
- Develop needs analysis for each function which is aligned to business strategy
- Drive user adoption particularly in areas where manual processes where previously revalent
- Work closely with the appointed SAGE consultants to help refine system functionality
- Own and execute a process of logging and resolving user issues in a timely manner
- Successful implementation and post Go-Live performance of SAGE X3
- Excellent understanding of business needs for system functionality
- User customer feedback

**_ System integrity and data management_**
- Ensure best practices implemented to manage disaster recovery events in conjunction with relevant international standards
- Follow international guidelines to ensure system integrity is maintained for maximum uptime
- Support integration of support back-end services (SQL etc) to optimise automation and usability of SAGE X3
- Own and execute the master data process end-to-end for all legal entities employing fit for purpose processes
- Customer feedback
- Strong relationship with SAGE consultants to harness experience in-house and externally
- Master data processes are adopted and formalised and clear to the business

**_ Business intelligence_**
- Own and execute the development of management dashboards across the business to drive insights and to better understand performance against key metrics (SAGE X3’s SDA platform)
- Dashboards in place and meeting the needs of the end customer

**_ Qualifications, Capabilities and Knowledge_**

**_ Essential Qualifications, Capabilities and Knowledge_**
- Minimum Grade 12 or equivalent
- Relevant Tertiary qualification
- Proven experience in SAGE X3 administration role
- Knowledge of relevant industry practices e.g. system audits, rollbacks


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