Systems Administrator

3 weeks ago

Kempton Park, South Africa Emperors Palace Full time

Company Description

Peermont prides itself on offering our guests exceptional customer service and value for money. We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration and Accountability.

As part of this we endeavour to provide opportunities to our employees to develop their careers within the Peermont Group and are therefore proud to offer another career development opportunity for the position mentioned above.

The IT Network Specialist will be responsible for Peermont network (Security, LAN, WAN, Wi-Fi and Voice systems) and processes including designing and implementing both the physical and wireless networks, including monitoring bandwidth, network performance, and capacity requirements; and supporting system administrators with troubleshooting issues and resolution in line with agreed service levels and in a manner that is professional, reliable, and in line with business and regulatory requirements.

**Job Description**:

- Manage and maintain the Peermont network
- Deliver on IPTV, Wi-Fi, Security, Voice LAN, and WAN projects
- Act as the owner and technical expert for networking across areas, dealing with escalated incidents and problems
- Oversee the design of system installations and configurations and define, document, and enforce system standards
- Supervise the design and implementation of new solutions and improve resilience of the current environment, administering firewall environments in line with IT security policy
- Supervise the team/vendors in evaluating and diagnosing networking faults - troubleshooting and identifying root causes and providing working solutions based on data analyses and trends
- Monitor the implementation and optimisation of an integrated monitoring structure aimed to detect potential issues related to the networking systems
- Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation (availability, utilization, throughput, and latency) and test for weaknesses; making recommendations on network components or equipment to improve system performance
- Produce and maintain documentation, diagrams, written and electronic repositories of documentation concerning day-to-day network operations and change management to assure consistency in daily operations
- Report on network performance and on networking innovations; risks, project plans and challenges and where relevant escalate system anomalies to IT management
- Document and monitor governance and standard operating procedures for the IT networking processes
- Conduct regular risk assessments and audit practices and supports provided by the networking team and ensure risk remediation action plans have been recommended, communicated and controlled
- Onboard new staff members
- Manage SLA process, performance and billing with vendors around networking requirements and support
- Maintain an inventory of networking equipment for the Group to inform support contracts and budgeting models.
- Maintain designs for all property’s networks.

**Qualifications**:

- Matric
- CCNA, CCNP
- ITIL Foundation Certificate
- CCIE would be advantageous
- Cisco/FortiGate Security certification would be advantageous
- A highly motivated person with good communication skills is required.
- Flexible working hours is an operational requirement.

Additional Information
- Be able to work extended hours, over weekends, and public holidays.
- NGB license must be obtained

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