Sales Development Representative
7 months ago
**Key purpose of the role**:
The Sales Development Specialist qualifies inbound opportunities through discovery conversations and research within internal systems, in order to support Account Executives conversion.
**Responsibilities**
- Perform discovery calls to collect, validate and document information for the account executive
- Gather contact information and other information from prospects and maintain accurate data in Pipedrive
- High volume of outbound calls
- Handle inbound sales inquiries effectively
- Provide information to foster prospects and lead them to success
- Identify key prospects and profile strategic accounts, research and obtain business requirements and hand them over to the respective account executive
- Maintain detailed documentation about qualified leads before forwarding them to a consultant, sales manager or partnerships
- Educate prospects on the client customization and best usage practices
- Effectively partner and work across the sales teams to develop account intelligence and map customer journeys
- Drive engagement with and attendance for webinar, and ensure successful follow-through of the sales cycle by maintaining accurate activity and follow-ups
**Performance Metrics**
- Number of calls
- Number of meetings booked
- Number of qualified Sign ups
- Number of texts
- Talk time
- Assisted % engagement
- Assisted % target attainment
**Skills**
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- An excellent collaborator and problem-solver with a competitive attitude.
- Active listening and questioning ability.
**Experience**:
- Sales: 1 year (required)
- UK BPO: 1 year (required)
- B2B Sales: 1 year (required)
**Job Types**: Full-time, Permanent
**Salary**: R10 000,00 per month
**Experience**:
- Sales: 1 year (required)
- B2B Sales: 1 year (required)
- UK & US BPO: 1 year (required)
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