Sage Customer Relationship Manager

4 weeks ago


East London, South Africa RAKKGALAKANE RECRUITMENT Full time

**Sage Customer Relationship Manager (Building Supplies), East London, R35 - 40k + Comp Car + Med +Pension + 13th cheque and Quarterly Incentive**
- **Qualification in Marketing / Sales**:

- **Exp in SAGE + MS OFFICE**:

- Exp in selling within **Manufacturing/ Building/ Roofing Industries**:

- Min 3 years exp in **the implementation and management of Marketing & Sales Strategies**:

- Valid Driver’s License

**DUTIES**:

- The **achievement of set sales and financial targets** (margin, DSO’s and ASP and Volume)
- Increasing the distribution channels of products and services offered by the company
- **Resolving customer complaints** that might arise
- **Pricing of tender documents** as well as day to day quotations requested by customers inclusive of estimations from plans submitted by customers
- Monitoring and reporting of competitor pricing and ststratgie
- Regular product **training for internal staff** and customers alike
- Continuous promotion of company products to markets dominated by other products - low-cost housing, government projects and sheet metal projects (Interaction with government officials and other stake holders)
- Assist in the effective **management of customer accounts**:

- Building long-term business relationships with customers
- Submission of **monthly management and market rep**orts as required by superior
- Monthly auditing and authorization of transporter claims
- Fulfilling the internal sales function if and when required
- **Take Internal Sales Consultants on customers visits **as and when required
- Participating in stock takes on a regular basis
- Ensuring site safety and that company health and safety standards are implemented and adhered to in the daily depot operations
- Competency in required computer software, e.g**., Sales Logics, Microsoft Office and Lotus notes **to ensure effective administration, communication and presentation skills
- Adhere strictly to the company’s policies with regards to business ethics and anti-competitive behaviour



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