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Sales and Customer Success Leader

1 week ago

East London, Eastern Cape, South Africa Profile Personnel Full time
About the Role:
We are seeking a highly motivated Sales and Customer Success Leader to join our team. In this key role, you will be responsible for delivering value to retailers through optimal resource allocation and ensuring compliance with Chevron standards.

Main Responsibilities:
  • Optimal resource allocation to achieve sales targets.
  • Dealer Satisfaction Index / Relationship Management via Retailer surveys.
  • Dealer support including training and subject matter expertise on process and standards.

Requirements:
  • Higher Certificate / National Diploma / Degree.
  • Un-endorsed drivers license.
  • FMCGSales / Customer Relationship Management experience.
  • 3-5 years customer account management experience in fuel / related industry.
  • Intermediate computer literacy in Excel, Word, Powerpoint and Outlook.
  • Knowledge of SHEQ and regulatory requirements within the fuel / related industry.
  • Behavioural attributes include: self-management, positive conflict resolution, organisational skills, commitment, honesty, communication, relationship building, customer service excellence, good work ethic, training skills, enthusiasm, attention to detail, problem identification, adaptable, innovative, ability to work under pressure.