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Customer Engagement Manager

1 week ago

East London, Eastern Cape, South Africa Shoprite Group of Companies Full time

As a Customer Engagement Manager at Shoprite Group of Companies, you will be responsible for ensuring that our customers receive outstanding service and support. You will work closely with our sales team to identify and meet customer needs, drive sales, and improve profitability within our House & Home branch.

Main Responsibilities:
  • Develop and Implement Customer Engagement Strategies
  • Build and Maintain Strong Relationships with Customers
  • Collaborate with Sales Team to Drive Sales and Growth
Requirements:
  • Proven Experience in Customer Service and Engagement
  • Excellent Communication and Interpersonal Skills
  • Strong Analytical and Problem-Solving Skills