Specialist Administrator: Section 13a

2 weeks ago


Johannesburg, South Africa Salt Employee Benefits Full time

**Purpose of role**:
**Responsibilities**:

- Manage the end to end process of the Registration of New Employers, including engaging and following up with employer to ensure that completion of the Registration
- Manage the loading of the new employer on to the Administration system once the Registration is completed.
- Run the first cycle on the employer then this employer is to be handed over to the Contributions team.
- Maintain the employer details throughout the employer’s participation in the fund and manage any changes as and when notified.
- Manage the cleanup of employer’s data on our administration system.
- Assist with the cleanup of an employer’s statement of account - when requested to do so.
- Assist with any other ad-hoc projects delegated by the Manager: Compliance.

**Team Support**
- Be able to work independently with mínimal supervision.
- Build and maintain supportive relationships both internally and externally.
- Accept accountability and take responsibility for any work done or allocated.
- Display a willing and helpful attitude.
- Action any other responsibilities allocated by the manager.

**Client Relations**
- Assist internal and external service providers
- Follow through and provide client with on-going feedback until enquiry is resolved - where applicable.
- Support a positive and responsive climate for client enquiry resolution.
- Action all escalated enquiries within 24 - 72 hours.

**Time Management**
- Must have excellent time management.
- Manage work outflow timeously
- Flexible and ability to work under pressure and multitask
- Ensure that the SLA’s are adhered to


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