Specialist Administrator: Section 13A – Employer Management and Maintenance

Found in: Talent ZA 2A C2 - 3 weeks ago

Johannesburg, South Africa SALT Employee Benefits Full time

Purpose of role:

The incumbent must have the ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise. He/She must have the ability to Analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports. Be able to engage and list to current challenges in the team/business and use expertise to trouble shoot issues in order to provide workable solutions.The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily. Perform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication ie. feedback to clients, managing clients, responding to clients, attend to queries timeously.

 

Responsibilities:

  • Manage the end to end process of the Registration of New Employers, including engaging and following up with employer to ensure that completion of the Registration
  • Manage the loading of the new employer on to the Administration system once the Registration is completed.
  • Run the first cycle on the employer then this employer is to be handed over to the Contributions team.
  • Maintain the employer details throughout the employer’s participation in the fund and manage any changes as and when notified.
  • Manage the cleanup of employer’s data on our administration system.
  • Assist with the cleanup of an employer’s statement of account – when requested to do so.
  • Assist with any other ad-hoc projects delegated by the Manager: Compliance.

Team Support

  • Be able to work independently with minimal supervision.
  • Build and maintain supportive relationships both internally and externally.
  • Accept accountability and take responsibility for any work done or allocated.
  • Display a willing and helpful attitude.
  • Action any other responsibilities allocated by the manager.

Client Relations

  • Attend to all email and telephonic enquiries both internal and external.
  • Assist internal and external service providers
  • Applying the rules, policies and administration procedures of different funds in accordance with the Company standards or service level agreements
  • Follow through and provide client with on-going feedback until enquiry is resolved – where applicable.
  • Support a positive and responsive climate for client enquiry resolution.
  • Action all escalated enquiries within 24 - 72 hours.

Time Management

  • Must have excellent time management.
  • Manage work outflow timeously
  • Flexible and ability to work under pressure and multitask
  • Ensure that the SLA’s are adhered to

  • Specialist Administrator: Section 13A – Employer Management and Maintenance

    Found in: Talent ZA C2 - 3 weeks ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    Purpose of role:The incumbent must have the ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise. He/She must have the ability to Analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the...

  • Residential Maintenance Administrator

    19 hours ago

    Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading residential letting agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar is dedicated to providing a comprehensive and tailored sectional title and Home Owners Association (HOA) property management service. Trafalgar offers a commercial property management service...

  • Section 14 Administrator

    Found in: Talent ZA 2A C2 - 4 days ago

    Johannesburg, South Africa SALT Employee Benefits Full time

    Section 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out.PURPOSE OF THE ROLEPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries...

  • Section 14 Administrator

    Found in: Talent ZA C2 - 5 days ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    Section 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out.PURPOSE OF THE ROLEPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries...

  • Section 14 Specialist

    Found in: Talent ZA C2 - 3 weeks ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    Section 14 Transfer Specialists is responsible for all duties relating to Section 14 in and out.PURPOSE OF THE ROLEThe ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This...

  • Section 14 Administrator

    4 days ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    Section 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out. **PURPOSE OF THE ROLE** - The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports. - Engage and list to current...

  • Residential Debt Collection Administrator

    6 days ago

    Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading residential letting agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar is dedicated to providing a comprehensive and tailored sectional title and Home Owners Association (HOA) property management service. Trafalgar offers a commercial property management service...

  • Section 14 Administrator

    Found in: Talent ZA C2 - 3 weeks ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    Section 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out.PURPOSE OF THE ROLEThe ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This...

  • Maintenance Worker

    5 days ago

    Johannesburg, South Africa Mcp Maintenance Full time

    We are hiring a maintenance worker to join our maintenance team. You will inspect different equipment and perform any basic repairs or preventative maintenance when required. To do well in this role you should have previous experience in maintenance, be highly skilled with various hand and power tools, and be able to read blueprints and repair...

  • Maintenance Quality Assurance and Site Specialist

    Found in: beBee S ZA - 4 weeks ago

    Gauteng, Johannesburg, South Africa Bidvest Facilities Management Full time

    Bidvest Facilities Management’s job vacancy, Career and Recruitment Job title : Maintenance Quality Assurance and Site Specialist jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : March 22, 2024 Quick Recommended Links Jobs by Location Job by industries ROLE PURPOSE Maintaining the Site Maintenance on Vodacom sites as per the required...

  • Maintenance Specialist

    36 minutes ago

    Johannesburg, South Africa AGC Recruitment Full time

    **Maintenance Specialist (Plant) - Automotive - Durban** Our client in the automotive industry is currently seeking a Maintenance Specialist (Plant) to join their team in Durban. This is a full-time, permanent position with competitive salary and benefits. As a Maintenance Specialist, you will be responsible for ensuring the smooth operation and...

  • IT Specialist

    29 minutes ago

    Johannesburg, South Africa Fachs Consulting and Advisory Full time

    **Job Overview** The Information Technology Specialist is responsible for the effective operation of information systems services and support across the organization. The Information Technology Specialist serves as a technical expert for the configuration, administration, management, maintenance and support of IT systems and networks within FACHS...

  • Data Administrator

    Found in: Talent ZA C2 - 3 weeks ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    Purpose of role:The incumbent must be able to perform quality assurance based on the specialized requirements of the role and have experience on the Everest system. Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously. Have the ability to...

  • Data Administrator

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Johannesburg, South Africa SALT Employee Benefits Full time

    Purpose of role:The incumbent must be able to perform quality assurance based on the specialized requirements of the role and have experience on the Everest system. Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously. Have the ability to...

  • Contributions Administrator

    Found in: Talent ZA C2 - 3 weeks ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    OVERVIEWThe Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers...

  • Insurance Policy Administrator

    29 minutes ago

    Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading residential letting agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar is dedicated to providing a comprehensive and tailored sectional title and Home Owners Association (HOA) property management service. Trafalgar offers a commercial property management service...

  • Section Steel Store Operative

    3 days ago

    Johannesburg, South Africa UV Botswana (Pty) Ltd Full time

    **SECTION STEEL STORE OPERATIVE** Reporting to: HOD Stores Manager Standard hours: 07h30-17h00: Monday - Friday **THE CANDIDATE**: - MUST have knowledge of sectional steel. - MUST be able to ACCURATELY read engineering drawings. - Strong attention to detail when it comes to measuring and cutting steel sections. - MUST be able to ACCURATELY read a tape...

  • HR / Payroll Administrator

    5 days ago

    Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across...

  • Junior Commercial Portfolio Manager

    5 days ago

    Johannesburg, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across...

  • Maintenance Manager

    3 days ago

    Johannesburg, South Africa Pollock and Associates Full time

    Maintenance Manager Engineering ~ Mining/Minerals/Metals ~ Manufacturing Johannesburg - Gauteng - South Africa We are currently seeking a highly qualified and experienced individual to join our clients team in a managerial role. If you have a B-Degree in Electrical or Mechanical Engineering, completion of a Management Development Program, and a Government...