Food & Beverage Manager
4 weeks ago
Job Purpose
Responsible for the effective day-to-day management of Food & Beverage operations (including restaurants, beverage operations and food and beverage service in the casino operations), with specific regard to:
achieving profitability in specific outlets
improving of standards of operation
maximising customer satisfaction
facilities and product maintenance and enhancement
ensuring all F&B operational efforts on the casino floor achieve the F&B strategy and objectives
Minimum Qualification
3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level
9-10 years in the food and beverage industry of which at least 5 years are at a management level
Skills and Knowledge:
Motivating others / gaining co-operation
Decision-making
Training; coaching; keeping abreast of new developments in field
Analysing / Diagnosing performance of the outlet / product performance
Reviewing - Assessing feasibility; assessing compliance; efficiencies
Appraising / Developing Others including evaluating for recruitment, performance, coaching and training
Controlling people and non-people resources
Influencing & negotiating skills
F & B Strategic Planning:
Understand the Group F&B strategy and align Unit F&B strategy
Develop strategic objectives for the Unit’s F&B deliverables
Facilitate the project management and achievement of milestones of F&B deliverables
Direct F&B product analyses and benchmark with leading F&B trends
Identify and investigate new F&B opportunities for the property
Direct risk analyses i.t.o impact on short term profit margins vs. long term sustainability
Provide clear delegation of authority and accountability for deliverables at all levels
Communicate with all relevant Stakeholders internally at a unit and Group level and externally
Manage and allocate people and operational resources
Facilitate marketing plans relative to promotions and strategies
Align strategies with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property
F&B Optimization:
Establish revenue targets per outlet to track performance on a daily basis
Develop business action plans and promotions to capitalize on revenue and drive incremental revenues.
Leverage off suppliers to drive value add promotional activity
Product Development:
Complete a competitor analysis of food, beverage and conferencing products in property catchment areas including pricing comparisons
Conduct product performance analyses / reviews and make recommendations to address opportunities and gaps
Provide product rationalisation on a regular basis or as required
Motivate new product enhancements
Budget and direct the implementation of approved projects
Measure ROI and performance on a regular basis
Share unit successes with other operations
**Salary**: R40,000.00 - R65,000.00 per month
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