Food and Beverage Manager

2 months ago


Johannesburg, South Africa Play Braam Full time

**Job description**: Food & beverage manager
**Company**: Play Braam
**Position**: Food & Beverage Manager
**Location**: Braamfontein, Johannesburg
**Employment type**: Full-time
**Start date**: Immediate availability
About Play Braam
Play Braam is a dynamic and innovative company based in the heart of Braamfontein. We specialise in creating extraordinary experiences in the hospitality and entertainment industry, with a focus on service excellence, creative branding, and community engagement. Our latest project includes the re-opening of the iconic Kitcheners Carvery Bar, and we are excited to expand our team with a passionate and experienced food and beverage manager.
Job summary
Key responsibilities
Operational management
Oversee the daily operations of all food and beverage outlets, including Kitcheners Carvery Bar, The Playground, LOCO, and other Play Braam venues.
Ensure all outlets operate efficiently and meet company standards.
Quality control
Maintain high standards of food quality, presentation, and service.
Implement and monitor food safety and hygiene practices in compliance with local regulations.
Menu development
Collaborate with chefs and kitchen staff to design and update menus that reflect current trends and customer preferences.
Ensure menus are cost-effective and profitable.
Financial management
Develop and manage budgets for all food and beverage operations.
Monitor financial performance, including revenue, expenses, and profitability.
Implement cost control measures to maximise profitability.
Staff management
Recruit, train, and supervise food and beverage staff, ensuring a high level of service and professionalism.
Conduct performance evaluations and provide ongoing training and development opportunities.
Customer experience
Foster a customer-centric culture, ensuring guests receive exceptional service and have memorable experiences.
Handle customer complaints and feedback promptly and effectively.
Inventory and supply chain management
Manage inventory levels, ensuring timely ordering and efficient use of supplies.
Develop and maintain relationships with suppliers to ensure the best quality and prices.
Event coordination
Coordinate food and beverage services for events, ensuring seamless execution and customer satisfaction.
Work closely with the events team to create customised offerings for special occasions.
Marketing and promotions
Collaborate with the marketing team to develop and implement promotions and marketing strategies to attract and retain customers.
Monitor the effectiveness of marketing campaigns and adjust strategies as needed.
Compliance and safety
Ensure all food and beverage operations comply with health and safety regulations.
Conduct regular inspections and audits to maintain high standards of cleanliness and safety.
Qualifications and skills
Proven experience as a food and beverage manager or in a similar role within the hospitality industry.
Strong leadership and team management skills.
Excellent organisational and multitasking abilities.
Strong financial acumen and experience managing budgets.
Exceptional customer service skills.
Knowledge of food safety and hygiene regulations.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
Application process
Please complete the online questionnaire as part of your submission: Application Questionnaire.
Join us at Play Braam and be part of an exciting journey to create unforgettable experiences in Braamfontein



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