Wine Sales Manager

2 weeks ago

Cape Town, South Africa JHG Personnel Practitioners Full time

**CAREER OPPORTUNITY - FRANSCHHOEK ENVIRONMENT**

**WINE SALES MANAGER**

Our client, a well-known and established wine and herbs estate located in Franschhoek, has a vacant position for a **WINE SALES MANAGER**.

The estate produces well-known wines and herbs and has an upmarket restaurant and tasting room where the wines and farm produce can be enjoyed. The estate is also renowned for its facilities and gardens which are open for events such as weddings, year-end functions, lunches and picnics. The estate also provides several upmarket holiday cottages.

**Minimum Job Requirements and skills**:

- Sales and Marketing Qualification or equivalent.
- At least 3 - 5 years’ successful experience in Sales and Marketing (experience in wine tourism will be beneficial).
- Proven track record of successful sales experience.
- Fully bilingual (English & Afrikaans).
- Passionate about wine and wine tourism.
- Strong inter-personal skills.
- Excellent communication, influencing and negotiation skills.

**Other & Person Specification**:

- Effective verbal, written and listening communications skills.
- Professional personal appearance and work conduct.
- Customer understanding - needs and desires.
- Managing sales process.
- Manage and coordinate marketing activities.
- Ability to work and manage staff and interact with all levels of management.
- Encourage teamwork and achieve service excellence.

**Key Responsibilities, but not limited to**:
**Managing wines sales & marketing objectives with team**:

- Develop actions plans to achieve annual objectives.
- Report monthly on sales vs plans.
- Report monthly customer feedback.
- Monthly expense management.
- Liaise with the Wine Maker, Shareholders and Financial Manager to do, agree, and implement all wine-related costings and sales prices.

**Achieve wine sales & marketing goals - External Sales**:

- Grow and maintain relationships with customers.
- Promote company’s offering and introduce product portfolio to potential customers.
- Communicate with existing customers, manage visits, understand and meet needs.
- Manage VIP visits, site inspections, customers visits.
- Manage relationship with Franschhoek Tourism & Franschhoek Vignerons.
- Participate in wine trade shows.
- Off-site tastings calendar.
- Summarize all feedback, report on results and draft necessary action plans.

**Front of House and Tasting Room - Internal Sales**:

- Provide quality service and customer experience at cellar door.
- Product and skills training with staff.
- Promote company’s offering and introduce product portfolio with all customers.
- Maintain SOP’s.
- Assist with promotional and marketing ideas.
- Assist with managing promotions and marketing activities.
- Support FOH Manager
- Back up for MOD duties
- Support and assist team during busy times (Christmas, New Year or Public holidays).

**Brand image that supports the sales and marketing strategy**:

- Custodian of company and brand image.
- Image and standards of the Wine Tasting Centre maintained.

**People & Labour management**:

- Conduct yourself in terms of company values, policies and procedures.
- Ensure the team conducts themselves in terms of company values, policies and procedures.
- Offer leadership, direction, guidance and motivation to team.
- Training of tasting room & other Front of House staff.
- Ensure all labour laws are complied with at all times.

**Nurture a culture that is united by the company’s core values**:

- Ensure that all staff are aware of and understand the values, strategic direction and company policies & procedures.
- Open & honest interactions with teams.
- Respectful dealings with all.
- Everybody exchanges information freely.
- Volunteer ideas & build on others’ ideas.

**Starting Date: Immediately / As soon as possible.**

**Salary: Market Related Salary with Benefits**
- CV (Proven track record of successful business management)
- Copy of Qualifications / Certificates
- Current Profile Picture (not older than 3 months)
- Notice Period
- Required / Expected Remuneration

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you computer literate in MS Office?
- Please indicate required / expected remuneration.
- Can you provide a proven track record of successful sales experience?
- Do you have great knowledge of wine and tourism?

**Education**:

- Diploma (required)

**Experience**:

- Sales and Marketing: 3 years (required)

**Language**:

- Fully bilingual (English & Afrikaans) (preferred)

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