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Intern for Applications Support

1 month ago

Sandton, South Africa Sasria Recruitment Full time

**Job Advert Summary**:
The intern will gain exposure and training on how to provide support to end users with all

**Minimum Requirements**:
**Qualifications**
- Relevant Diploma/ Degree in Information Technology or Computer Studies

**Experience**
- None

**Duties and Responsibilities**:
**Key Performance Areas**

**Applications Support**:

- Assist with 1st line support and 2nd line support relating to Applications and IT operations
- Assist in the day-to-day queries of staff on systems and databases
- Identify and resolve technical problems
- Assist with disaster recovery runs supporting Applications
- Assist with Applications report
- Provide support to Agent companies relating to Policy Holder Data system, CWP and Claims Managements Systems (CMS)

**Perform ad hoc tasks**:

- Perform any reasonable ad hoc tasks as and when required by the Line Manager and Service level Manager.