Service Centre Administrator

Our client, one of Southern Africa’s leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa. The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

Our client, one of Southern Africa’s leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa. The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

NCR Management Centre, a leading outsourcing firm, is seeking a highly skilled and experienced Administrative Services Director to oversee the day-to-day operations of our office environment. As an integral part of our team, you will be responsible for ensuring the seamless functioning of administrative departments and contributing to the overall success of...

**Our client in the BPO sector is looking for a CCM Manager.** **Responsibilities**: - Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. - Establish a high standard for productivity, quality, and customer service as well as define user guidelines. - Develop company systems for customer...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim related queries and correspondence received. **Job description & duties**: - To be logged onto the...

NCR Management Centre seeks an exceptional Administrative Operations Manager to oversee the day-to-day administrative functions and ensure seamless operation of our office environment.This is a pivotal role that requires strong organizational, multitasking, and interpersonal skills. The successful candidate will have excellent verbal and written...

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process...

**The role**: Provide support services to the Contact Centre Recruitment team. Ensure compliance with company policy to make certain that the company’s liability is minimized. **The detail**: - Update and collate reports with an analytical approach, to report to management. - Follow up with new Trainees regarding missing documentation and resolve issues...

The duties will include but will not be limited to: - Assists the technicians in raising of quotes and the creation of job cards - Manages and reports on the progress of all repairs undertaken - Provides dealers and end-users with feedback with respect to all work undertaken - General administration and coordination with respect to service calls in the...

**Listing reference**: 016759**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Helpdesk and Technical Support**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services....

**Listing reference**: 018133**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Helpdesk and Technical Support**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services....

**Position Summary**: **Industry**:IT & Internet - **Job category**:Others: IT and Telecommunication**Location**:Cape Town - **Contract**:Fixed Term Contract**EE position**:Yes**Brand**:Clicks Group**Introduction**: We are looking to recruit IT Service Centre Interns for a fixed term contract, to work within the IT department of Clicks Group Services. The...

Advert reference: click_013658 Advert status: Online - **Position Summary**: **Industry**:IT & Internet **Job category**:Others: IT and Telecommunication **Location**:Cape Town **Contract**:Fixed Term Contract **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit IT Service Centre Interns for a fixed term contract, to...

A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE   :           PermanentSECTOR                         :           Admin / Call CentreBASIC SALARY           ...

NCR Management Centre is an innovative and forward-thinking organisation that prioritises the seamless operation of its administrative functions.As an Administrative Operations Manager, you will play a pivotal role in ensuring the day-to-day administration runs smoothly and efficiently.The successful candidate will possess strong organisational skills, with...

Job DescriptionThis role involves excelling in the utilities industry and existing markets of the UK Market. The position requires a combination of providing excellent customer service, managing majorly inbound calls for customers to handle service of high standards.The ideal candidate will have 6-12 months call centre experience, a Matric clear credit...

NCR Management Centre is an exciting place to grow your career as an Office Manager. The role plays a vital part in ensuring the smooth operation of our office environment, overseeing day-to-day administrative tasks and leading the administration departments.RequirementsWe are looking for a highly skilled individual with at least 2 years of experience in...

**Listing reference**: 016758**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:IT and Telecommunications**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - Clicks is on the hunt for a Junior Analyst - Service Centre to work within the IT department of Clicks Group Services. The...

This role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...

**Duties and responsibilities included** Answer incoming calls and make outbound calls. Returning calls when needed. Following up on requests. Liaising with relevant stakeholders to address queries/complaints. Update information on the system. **Requirements**: Grade 12 2 years Contact Centre experience. Credit and Criminal Clear. **Must be able to...