German Speaking Customer Service Ambassador Job

3 months ago


Cape Town, South Africa Language Recruiters Full time

Your key **job** responsibilities as the **German speaking Customer Service Ambassador** in **Cape Town, South Africa**:

- Assist customers with inquiries, order placements, returns, and product information
- Maintain a deep knowledge of our luxury product catalogue to provide personalised recommendations
- Handle and resolve customer complaints and concerns with professionalism and empathy
- Collaborate with cross-functional teams to improve the overall customer experience
- Provide feedback on customer trends and suggest improvements to enhance service quality

Requirements for this **German speaking Customer Service Ambassador job** in **Cape Town, South Africa**:

- Fluent in **German**, both written and spoken
- Proficiency in English to communicate effectively with colleagues and support international customers
- Passion for luxury brands and products
- Exceptional communication and interpersonal skills
- Previous customer service experience, preferably in eCommerce or luxury retail
- Strong problem-solving abilities and attention to detail
- Ability to adapt to a fast-paced work environment
- Familiarity with eCommerce platforms and customer service software is a plus

If you wish to view additional German language jobs, please click through to our **job** section.



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