German Speaking Customer Service Ambassador Job

2 weeks ago


Cape Town, Western Cape, South Africa Language Recruiters Full time
Your key
job responsibilities as the
German speaking Customer Service Ambassador in
Cape Town, South Africa:

  • Assist customers with inquiries, order placements, returns, and product information
  • Maintain a deep knowledge of our luxury product catalogue to provide personalised recommendations
  • Handle and resolve customer complaints and concerns with professionalism and empathy
  • Collaborate with crossfunctional teams to improve the overall customer experience
  • Provide feedback on customer trends and suggest improvements to enhance service quality
Requirements for this
German speaking Customer Service Ambassador job in
Cape Town, South Africa:

  • Fluent in
    German, both written and spoken
  • Proficiency in English to communicate effectively with colleagues and support international customers
  • Passion for luxury brands and products
  • Exceptional communication and interpersonal skills
  • Previous customer service experience, preferably in eCommerce or luxury retail
  • Strong problemsolving abilities and attention to detail
  • Ability to adapt to a fastpaced work environment
  • Familiarity with eCommerce platforms and customer service software is a plus
If you wish to view additional German language jobs, please click through to our
job section.

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