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German Speaking Customer Service Ambassador Job
2 weeks ago
Are you fluent in
German and ready to showcase your exceptional customer service skills in the vibrant
Cape Town, South Africa? Join a dynamic hospitality company as a
German speaking Customer Service Ambassador and be part of an incredible team that creates unforgettable experiences for their guests.
job sound perfect for you? Keep reading
Your key
job responsibilities as the
German speaking Customer Service Ambassador in
Cape Town, South Africa will include:
- Serve as the voice of their hospitality company, providing friendly and professional assistance to
German speaking guests throughout their stay - Greet guests with a warm smile, ensuring a smooth checkin process and answering any questions they may have about our facilities, services, and local attractions
- Act as a knowledgeable guide, offering personalised recommendations on dining, entertainment, and sightseeing options, tailored to each guest's preferences
- Handle guest inquiries, requests, and concerns with efficiency and a positive attitude, going the extra mile to ensure their comfort and satisfaction
- Collaborate with various departments to address guest needs promptly and exceed their expectations
- Maintain accurate records of guest interactions and feedback, providing valuable insights to enhance our overall guest experience
German speaking Customer Service Ambassador job in
Cape Town, South Africa:
- Fluent in both
German and English, with excellent verbal and written communication skills, to provide top-notch customer service to their
German speaking guests - A passion for hospitality and a genuine desire to create memorable experiences for their guests, ensuring they feel welcome, valued, and wellcared for
- Outstanding interpersonal skills and the ability to connect with people from diverse backgrounds, making them feel at home away from home
- Strong problemsolving abilities, with the flexibility to handle unexpected situations and provide creative solutions to meet guest needs
- Previous customer service experience in the hospitality industry is preferred but not essential—what matters most is your passion and dedication to delivering exceptional service
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